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Rated 4.2 out of 5 by 233 reviewers.
Rated 5.0 out of 5.0 by Good experience, in the heart of everything This hotel is an excellent location for either business at the convention center or access to any of the Orlando attractions. Only 20 minutes from the airport and in a locations that offers many restaurants. Please stay here if you can. 22 May 2014
Rated 3.0 out of 5.0 by Run out of hot water in the mornings. This site seems to have problems with the hot water. I had to get up at 5:00 am to get a hot shower. If I got up any time after 6:30 am the water was only moderately warm. I reported this three times to the front desk staff but they did not get the problem fixed. If you like hot showers I don't think I would recommend staying at this property. 20 May 2014
Rated 2.0 out of 5.0 by Clean room and property, but terrible WIFI for business traveler Booked 2 rooms online for a good price to be near the convention center. Pros: It is a good location for being near the convention center, and as well being on International drive so you can walk to many different restaurants in the evening. It is also a very clean facility (guest room, work out room, breakfast room were all very clean). If you are traveling with a small family and do not care much about wifi capabilities this would be a great place to park for a few days. Cons: From the perspective of a business traveler, it was not worth the savings due to terrible wifi service. It would connect,...then crash 5 minutes later, then reconnect, and be IMPOSSIBLY slow. We called the help line (as that is the only option offered at this HIE,..) and over the course of 4 or 5 calls and about 2 hours of troubleshooting,...nothing,..same problem. Not to say the helpline folks were not courteous, they were certainly willing to help,..but the end result was the same. They called the hotel a few times and had them reboot routers---would help for a few minutes but then back to the same. Asked other guests at breakfast, and they too had terrible wifi on their floors. Upon checkout the desk was quite busy, and a conversation soon struck up. Guests (most in town for the same convention) from many floors complained of the same wifi trouble. The lady behind the counter was friendly, but you could tell she had been barraged with the same wifi complaint so often that she was numb to it and unable to offer any sort of apology or promise that it was being resolved. Only managed to get 10% of my laptop work finished over two days, (eventually went to a coffee shop with wifi down the road) so would advise business travelers to avoid if WIFI is as critical an aspect as it is to me. Pity, because the all other aspects of the hotel were nice! 20 May 2014
Rated 4.0 out of 5.0 by GUEST FACILITIES Overall - Good. I would happily visit again. However - tea/coffee ingredients were not replenished when the room was serviced on two occasions. Supplies were furnished immediately by Front Desk when asked. 20 May 2014
Rated 5.0 out of 5.0 by Great Stay Stayed for one night on my way to Tampa; the hotel was great, staff exceptional, breakfast good and a nice clean room 18 May 2014
Rated 4.0 out of 5.0 by Great Stay Good Location- close to everything. Excellent breakfast selection! Rooms were clean and well kept. Staff gave excellent service. Would definitely go back to that location. 07 May 2014
Rated 5.0 out of 5.0 by Excellent place great value We stayed 5 nights. A very nice and helpful front desk team. Close to universal and sea world, and the breakfast saves time and money. Clean and comfortable rooms. 20 April 2014
Rated 4.0 out of 5.0 by Does the Job and Great Location Came here with my family who are always wanting good hotels and they were more than happy. Pool, Breakfast , Location and Internet were good. Not a luxury hotel but a good standard and great value for the price. We would stay here again 19 April 2014
Rated 5.0 out of 5.0 by Add to your Favorites This property is one of my favorites. The Staff is wonderful. The Location is great, The rooms are well keep and quite 30 March 2014
Rated 4.0 out of 5.0 by Good Location and good breakfast selection The hotel is in a great location and the breakfast selection is above average. However, do not leave any valuables in the room when you check out. The cleaning staff do not believe in Lost and Found. If you leave it, then it is lost. Hotel policy is to hold on to lost and found items for 90 days. I Returned same day to retrieve clothing left in the room and no one knew anything about them or their whereabouts. This is despite the fact that no one checked into the room between the time I left and my return later the same day. 28 March 2014
Rated 5.0 out of 5.0 by Clean and comfortable! We really enjoyed our stay at the I-drive location. I was extremely impressed by the overall cleanliness. Check-in was a breeze. The staff was pleasant and welcoming. The continental breakfast was great! More than we could've asked for. Thank you for such a great experience! 26 March 2014
Rated 5.0 out of 5.0 by Clean & Comfortable-Happy Staff!! I highly recommend this Holiday Inn Express. Location is great! Clean and comfortable. Staff was pleasant and helpful. Will be a repeat guest for sure!! 20 March 2014
Rated 2.0 out of 5.0 by Terrible Sleep - Walls made of cardboard! On a positive note the staff were nice, room clean - but the walls are so thin we could hear everything and our neigbours were exceptionally noisy - when they were talking we could still hear them :( 18 March 2014
Rated 5.0 out of 5.0 by Great location and all round good hotel Stayed here for 5 nights in Feb and really enjoyed it. Have stayed in a different hotel on International drive 2 years ago and the Holiday Inn was so much better in every way. Rooms are very comfortable and very well equipped with everything you may need for your stay and the morning breakfast is a nice touch also. Staff were very helpful on check in. We wont even consider a different hotel should we return to Orlando. 08 March 2014
Rated 5.0 out of 5.0 by Clean and comfortable The hotel was hard to get to, because of traffic, but once there, it was comfortable, clean, and the staff was very helpful! 07 March 2014
Rated 4.0 out of 5.0 by Close to Universal Studios Stayed here on a recent 2 day visit to Universal Studios. Used points for the night. Hotel was 2 - 3 miles from Universal Studios, set back from International drive. Very convenient location to any of the central Florida attractions. Room was very good, clean and comfortable and perfect for the one night stay. Breakfast was well attended and stocked. 03 March 2014
Rated 5.0 out of 5.0 by staff the staff at this hotel are great very helpful and very nice always . i have stayed there like 3 times but they need to improve the gym big time 02 March 2014
Rated 3.0 out of 5.0 by Staff not friendly When I checked in to this hotel I had excellent service from a very polite and helpful female staff. I was there for a week and the rest of the staff was very unfriendly and not helpful. When I checked out I was not even thanked for my stay, in fact I do not think the staff even acknowledged me. 01 March 2014
Rated 1.0 out of 5.0 by Below Average HI Express In town to attend a Tradeshow. Room was clean and comfortable. However, WiFi was inconsistent at best and non-existant at worst. Expressed concerns to desk staff and they provided me with a hard-wire. Tried to use the Business Center Computers but those did not function properly as well. The Wifi issues made it difficult for me to work after the tradeshow was over each day. Also many TV Stations did not function and had to call front desk twice to receive a remote for the TV. I like the HI Express Brand but I have stayed at many HI Express's that are much better than this location 16 February 2014
Rated 5.0 out of 5.0 by Great location Excellent location for area attractions. Staff was very efficient. Breakfast bar is perhaps the best of any HI Express that I have seen. Large selection and always being attended to. 07 February 2014
Rated 3.0 out of 5.0 by Internet Very bad in the room, many times I went to work in the bath roon,, or on reception 01 February 2014
Rated 5.0 out of 5.0 by Consistantly good Biz Travelers, if you want to be right on I-drive without having the noise, this place is consistantly up to par. I have stayed here the past 4 years. 31 January 2014
Rated 2.0 out of 5.0 by Disappointed I visited Orlando with my adult son and booked a Standard Room (2 beds). I checked in and nothing was stated about changing or even upgrading me to another room. When I walked into the room, I was shocked that it was a King suite which only had 1 bed and a sofa bed. When I went back to the front desk to air my surprise, the gentleman indicated that they ran out of standard rooms so they upgraded me. Though this scenario would be normally acceptable had I been alone or with my wife, I was not even given an option to decline the upgrade nor was I offered some other alternative. Needless to say I stayed since no other options were available. I could have packed up the car and gone elsewhere but it was late. I feel that as an IHG member (previously Priority Club) I was not treated as I usually am, with respect and being accomodated with comfort. The sofa bed was just that a sofa bed at best and made the stay unpleasant. If you have never slept on a sofa bed it was like sleeping with a bar jammed into your back. 29 January 2014
Rated 5.0 out of 5.0 by vacation This is my third time staying at Holiday Inn and I will always return once I am in Orlando. Hotel is clean and spacious, comfortable, access to the I drive and all the eating places. Management should think about introducing transfers to and from the airport. THis would be an added plus Overall my stay was excellent 29 January 2014
Rated 5.0 out of 5.0 by Very Happy Really enjoy the time here, this hotel have a great location and is close to everything. Restaurant, parks, attractions, malls are just few minutes distance. Will return soon. 25 January 2014
Rated 3.0 out of 5.0 by OK service Staff knew nothing about the Big Win Promo. All my Tv channels defaulted to spanish, which meant I had to push the SAP button all the time. I could hear everyone around me. Staff was not rude....but not friendly either. 20 January 2014
Rated 4.0 out of 5.0 by Great service and clean room The staff was very friendly and welcoming. I was acknowledged as an IHG member. We were upgraded to a suite at no extra charge. The room was clean and comfortable. I enjoyed my stay here and I will definitely stay here again. The only downside was our room was next to a stairwell and other guests were loud going up and down the stairs. I will stay here again but will make sure to ask for a room away from the stairwell. 20 January 2014
Rated 5.0 out of 5.0 by very nice hotel in the middle of everything 1st time to stay here and it was a good stay. great value 17 January 2014
Rated 4.0 out of 5.0 by Comfortable bed but hard pillows. The bed was comfortable but the pillows were too hard compared to the Holiday Inn Express in Eugene Oregon. In Oregon, The pillows were labelled either soft or firm, but these were not and just hard. 15 January 2014
Rated 4.0 out of 5.0 by Theme parks visit Not feeling welcome at this property, none of the check in staffs have a smiling on the face through out 5 days. Room is cleaned, quiet and comfortables, with microwave and mini fridge. Free shuttle to Universal 1/2 hour before park open and pick up after park closed. Shuttle is overcrowded at night, and the driver overload guests. Very uncomfortable on the way back to hotel. Overall is good value.. 14 January 2014
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