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Rated 4.2 out of 5 by 147 reviewers.
Rated 4.0 out of 5.0 by Very clean and comfortable location This hotel is located right in the heart of International Drive which makes it a perfect location for tourists. The staff was very friendly and courteous and were very accommodating. The service was great at the hotel as well as during breakfast. We had originally intended on staying longer, but, we ended our stay early because it did not have a heated pool. We flew in from Canada for the heat and were quite disappointed (and it seems to be the only Holiday Inn Express in Orlando and Tampa that does not have a heated pool). Otherwise, I would highly recommend this location and would return again (in the summer). 10 January 2013
Rated 4.0 out of 5.0 by Good hotel, well located Very good hotel; close to International Drive and many atractions. Good stay. 10 January 2013
Rated 3.0 out of 5.0 by Rude staff... I am a priority club member and i had reservation. The male staff did not even greet or even consider us waiting (when no one else is there).. he was just doing his work with papers.. after 5-10 minutes, he asked "What you want?"... after telling him that i need to check in and told my name,,, he took the room card and prepared it slowly and gave it to me and showed the direction to the elevator in hand.. did not even speak a bit... he didnt even tell me any details regarding the hotel or anything... i asked few questions and he gave be 1 word answer//yes/no... we were disappointed how we were treated... some kind of discrimination... 07 January 2013
Rated 4.0 out of 5.0 by Good bang for Buck Compared to other HI express, we find this hotel a very good deal overall especially for Florida. The staff are great, the rooms have been good and love the location just down the road from Dunkin Donuts and all the other attracions on I- Drive.. Front desk have bee great to give us upgrades at platinum members as available. Only slight downfall recently was due to unheated pool could not go swimming and it did not get alot of sun. We were also disappointed the hot tub was out of order. Highly recommend the hotel for a leisurely stay. Will be back, whether all brightter here than at home . 05 January 2013
Rated 4.0 out of 5.0 by Nice room clean and well prepared My one night stay was excellent. This hotel is superior to other holiday inns I have stayed with in the Orlando area. My room was clean and well prepared checkout was seamless. The buffet was well stocked and properly maintained despite the crowd. 02 January 2013
Rated 4.0 out of 5.0 by clean and comfortable very clean every day. good temperature control. fridge in room is good. nice big screen tv. iron and ironing board in good shape. 21 December 2012
Rated 5.0 out of 5.0 good food and fun Very clean and good for nite life activities, easy to access from the I-4 - Sand Lake exit 12 December 2012
Rated 3.0 out of 5.0 by Loved the place The water took a very long time to get hot, and my reservations were confused by the operator. Upon my arrival, my room was not ready and I was told rather rudely and bluntly that there was nothing that could be done, and I had to spend an extra $100 on another room. I received no apology, or discount on my room. AFTER driving 10hrs, I would prefer not to be met with rudeness, blame, and difficulty. 08 December 2012
Rated 5.0 out of 5.0 by Loved my Stay This was my first time at this location but I will be back. The staff was great very happy and they seem to love their jobs and very helpful. 29 November 2012
Rated 5.0 out of 5.0 by best kept secret on International Drive Staff were extremely friendly and helpful, responding to queries very quickly and exceeding my expectations when requesting information or items. 21 November 2012
Rated 4.0 out of 5.0 by clean & convenient The hotel was clean, staff was friendly. Beds were hard and pillows uncomfortable. Breakfast was average but it was convenient to have it there. All in all, a decent place to stay while in town for busines.. 20 November 2012
Rated 4.0 out of 5.0 by Great option for the Orlando conference center The hotel staff was great, the breakfast well stocked and fresh, the room clean and neat. The only thing not perfect was that the room was not as roomy as I would have liked it to be, and as I have had in other Holiday Inn Express locations. 16 November 2012
Rated 4.0 out of 5.0 by Clean rm, comfortable beds Broken hydraulic desk chair informed to front desk first day: never fixed. We were 4 in the room and all four days we had to go to the front desk for a fourth towel. Hotel is clean and quiet. Breakfast nothing to sneeze about but it can still be considered good. Fitness rm needs more equipment. All in all, I recommend it. 10 November 2012
Rated 5.0 out of 5.0 by experience at your hotel the hotel was nice and good, very comfortable beds, staff was very polite and helpful. I enjoyed my stay there and would definitely stay there again and also would recommend people to stay there as well. 26 October 2012
Rated 2.0 out of 5.0 by Nice room. Very noisey. The primary reason that I picked this hotel was the business center. Only 1 of the 2 computers was able to get AOL so that I access my email and work. The business ceter was continually full of kids on facebook. I need a business ceter where I can work. The key letters on the key borads were missing numerous letters which made it very dificult. A new key borad cost $10? 24 October 2012
Rated 1.0 out of 5.0 by never ever will stay in this HORRIBLE HOTEL again there was a party on the 9th floor with loud latin music and lots of people jumping and screaming, we were on the 6th floor and we could listen everything, we called the front desk many times and nothing was made, the knoc knoc knoc on the floor caused by the womens shoes was so annoying that I had to go downstairs at 1 AM to fight with them, I almost called the police! they said they could do nothing because somebody had rented the place to make the party. At 1:30 I called the 1-800 phone that I found on holiday inn webpage, and told them about the problem, they called the front desk to try to solve the problem, almost 2 AM they propose to give us another room, they putted us in a conference room in the second building because the hotel was full, it was OK to sleep but considering the stress and that we would have to wake up at 5:30 AM, we slept almost nothing... this was the worse night in a hotel in my whole life, I was happy in being a priority member, but now I am not sure anymore, I could consider staying in the program if they at least refund me the night LOST at this hotel and an apology letter would be appreciated. 24 October 2012
Rated 5.0 out of 5.0 by Multiple stays, Universal annual pass holder We go to Universal 4 to 6 times a year and found this hotel soon after it opened. It is convenient to the theme park and still a new hotel. Worth the stay. 22 October 2012
Rated 5.0 out of 5.0 by Great hotel The stay at the hotel was great and the beds were very comfortable as well as clean. One of the pros was that it was in walking distance to restaurants. The breakfast was good and we had different choices. 12 October 2012
Rated 4.0 out of 5.0 by I was shocked how good my room was The room i had was very large and very clean as well .I well say that the king size bed is always a plus it was very comfortable as well as the pillows .Bathroom was great as well .The Good part was the microwave and Refrigerator .The customer service was great and friendly .I will be staying there again in the future 08 October 2012
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