Rated 4.2 out of 5 by 215
Rated 5.0 out of 5.0 by gerisk Clean and comfy
Clean room, comfortable bed, and Parking at the Hotel was
great. Pick up and Drop off of shuttle, was not only on time,
but the drivers were professional and very courteous. Would
recommend this service to my friends.
16 August 2014
Rated 3.0 out of 5.0 by UserBostonNewEngland Front Desk in the evening was horrendous
Girl in the front was rude, texting and generally unpleasant and did not acknowledge any customers in the lobby until she sent out her facebook message, her tweet and took a selfie before asking if we needed help.
seriously, a selfie at the front desk?
14 August 2014
Rated 5.0 out of 5.0 by littlemommaof5 Nice room size & friendly staff :)
Nice, clean comfortable room. We are stayed here last year and were just as satisfied. We will be staying here again this summer!!!
14 August 2014
Rated 4.0 out of 5.0 by Jill_99 Comfortable bed, easy location
Stayed for business and the location is easy to get to the destinations I needed. Hotel is very busy, but the rooms are really quiet. The bed is comfortable and the breakfast has both hot and cold choices for all travelers.
Front Desk staff is not very friendly, but ALL other staff is quite helpful and friendly.
11 August 2014
Rated 5.0 out of 5.0 by donshir Wonderful stay other than wakeup call.
Nice place to stay, but suggest backup wake up in case theirs does not work! This was when we returned from cruise, the following weekend.
11 August 2014
Rated 5.0 out of 5.0 by FloridaNeil Great park and ride location for travel out of Orlando International airport
Stayed one night before flying out of the Orlando International Airport. Hotel was conveniently located near the airport and met my two criteria - clean and safe. Room was larger than normal rooms for this chain - possibly we were upgraded due to our priority status with this hotel chain. Staff were friendly and the cost to park was cheaper than any of the area parking sites around. Travel to the airport must be arranged in advance but it was easy. When we arrived back from our trip, all it took was a quick call to the hotel and they arranged to have a van waiting when we were ready. I give this hotel a high rating because of the convenience, total cost including parking, quality of the accommodations and overall positive experience. I will definitely stay here anytime I fly out of Orlando and you should too.
10 August 2014
Rated 3.0 out of 5.0 by softball45 Rude
The young lady at the front counter was not only rude to us but as we waited in the lobby we watched her interact with other guests, people on the phone and other staff and she was so rude that it made us uncomfortable. Had to call for the shuttle to pick us up at the airport, and called 20 times and kept getting a busy signal. Ended up taking a cab and costing us $25 for a service that was supposed to be provided by the hotel at no extra cost. When we let them know of the situation they said that they knew their phone wasn't working, and that was that. No offer to reimburse us for the taxi, no apology, just a glare. The price we paid was much higher then it should have been, especially when you realize that they are so far away from any of the attractions and only offers shuttle service to the airport, and you have to schedule it the night before with the front office staff.
09 August 2014
Rated 5.0 out of 5.0 by HappyPappy Great front desk service
The informed and helpful staff gave our daughter's unfortunate flight cancellation a pleasant outcome.
07 August 2014