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Rated 4.1 out of 5 by 208 reviewers.
Rated 5.0 out of 5.0 by Exelent stay I highly recomend this place. The rooms are nice and confortable. The staff is very friendly 13 August 2014
Rated 5.0 out of 5.0 by great staff and excellent facility had a great time with my family. excellent room and nice pool. breakfast was also good. 13 August 2014
Rated 5.0 out of 5.0 by Close to Universal Studio's, great service and value. We stayed for 5 nights and had a blast. I liked the fact that it was so close to the Universal park. The place had a pool, gym and excellent breakfast menu. Will book here again. I personally liked the attention the staff provided. In particular Marrie. Very nice young lady. 12 August 2014
Rated 5.0 out of 5.0 by Great place to stay! This is a great place to stay when on business or leisure travel! Staff is attentive and friendly. Rooms are clean and have great pillows. 11 August 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service The breakfast room and breakfast need greatly improving. 11 August 2014
Rated 4.0 out of 5.0 by Nice rooms Close to Universal Orlando, very nice & helpful front desk staff. Be aware all close-by hotels sell out by 5pm every day so no switching rooms. We had 5 sleepers so reserved their largest room with 2 beds & pull-out sofa & they even provided a roll-away cot! But we were really cramped with one bathroom & should have switched to Holiday Inn & Suites down the street for their larger 2 bedroom/2 bathroom suite instead. Also hotel shuttle only drops off at Universal at 11:30am & picks up at 8pm so completely not helpful for park's 8am opening & 10pm closing. Front desk suggested calling a cab instead for $8 each way but we just drove ourselves instead. 09 August 2014
Rated 2.0 out of 5.0 by Not the experience we'd hoped. Fortunately we were on vacation, so in a more relaxed mode but the overall experience of this HI Express in comparison to other HI Expresses we've stayed at was poor. Breakfast was an absolute 'bun fight', too many people, not enough tables and poor access to the buffet. Plastic cutlery and polystyrene crockery added to the less than enjoyable experience - does this Hotel not have wash-up facilities? A room fridge not provided but offered for a $10 / day charge - strange given the temperature and humidity at that time. 08 August 2014
Rated 1.0 out of 5.0 by Bad idea First the hotel is not the closest to Universal. It was dirty and run down. Stains all over the carpet. Very small room. On line it stated that I was getting a suite yet upon check in they did not even offer suites. Very noisy. The food at breakfast was the worst I have had in the past 3 years of traveling. Staff had the take it or leave it attitude. Not a good experience at all. 04 August 2014
Rated 4.0 out of 5.0 by Good location, great staff. Staff was very friendly and helpful. Room was typical for Holiday Inn, breakfast was good. Breakfast is not crowded if you get there before 7:30 am. Pool was relaxing after a day in the crowded theme parks. It is a long walk to Universal, but definitely walkable, we did it each day there and back. We didn't try the complementary shuttle. Wet n Wild is a short drive. Disney is an easy straight shot down I-4, but beware of traffic. A mini-fridge would have been very welcome to keep drinks and snack cold, but we didn't have one. 04 August 2014
Rated 3.0 out of 5.0 by Room was fine but breakfast was just OK This was my second stay at a Holiday Inn Express. The room was satisfactory, however the bathroom in this particular location was not very good. It was very cramped and the shower temperature was very hard to adjust. In fact one of the plastic pieces actually broke off in my hand. I was able to put it back on but had a very difficult time adjusting the water. My breakfast experience at both of the Holiday Inn Expresses I've stayed at were below satisfactory. Yes, they give you a wide variety, but the eggs are not edible and the bagels were stale. The pancakes are just ok. I'm not sure if I would stay at another Holiday Inn Express. 01 August 2014
Rated 5.0 out of 5.0 by Great Service Staff was amazing. Very attentive and helpful. Pleasure to stay in this hotel. The only issue I had was morning breakfast can be quite hectic depending on time of day. Lots of guests to feed. The staff did their best to keep up 30 July 2014
Rated 5.0 out of 5.0 by Awesome Hotel Your staff was amazing and greeted me as a IHG member and very very helpful . 30 July 2014
Rated 4.0 out of 5.0 by Room for a Good Price Stayed at this Hotel for our family vacation to Universal, SeaWorld, and Kennedy Space Center. The hotel was very nice. I was very happy with the location of the hotel, and it's proximity to the theme parks that we visited. I had a few issues. The room was too small. Bathroom even smaller. My family of 4 was really cramped for space. After thinking about it, we tried to upgrade to a larger room, but they were all sold out. The staff was very accommodating trying to find a bigger room for us. Available electrical outlets in the room to charge phones, laptops, iPods, ect. was hard to come by. Also, Our beds were not very good. The kids can sleep on anything, but my wife and I had sore backs. The hotel staff were very friendly, and the breakfast was fast and excellent! If I stay again, I will get the larger room to start with. 29 July 2014
Rated 2.0 out of 5.0 by Comfortable bed Location to far from parks good they had shuttle. Local area buffet food eating place was lousy and unpleasant. Wouldn't stay there again. 29 July 2014
Rated 5.0 out of 5.0 by Terrific friendly informative staff The rooms were clean, however small and no refrigerator in our room. I was only there for two nights so I iced everyday without a problem. The staff is wonderful and the hotel is safe and comfortable. Lots of restaurants within walking distance. 29 July 2014
Rated 5.0 out of 5.0 by Great Hotel! Great Location! Just needed a few days to relax and to visit with my daughter while she and our grandchild was in Florida. My husband and I loved the location, not to far from Disney and near many restaurants and Universal. Having breakfast included made our stay even better. The hotel staff was very friendly and helpful. 29 July 2014
Rated 2.0 out of 5.0 by Poor stay Service and quality are lacking. Needs updating more parking and better food. 28 July 2014
Rated 4.0 out of 5.0 by Great customer service Hotel is very convenient to Universal. Staff is friendly and attentive, and handles problems in a timely fashion. Doris at the desk is terrific. The food and breakfast staff were very good. The hotel could use a bit of an update or at the least a thorough carpet cleaning. Good price for the area. 24 July 2014
Rated 3.0 out of 5.0 by Look somewhere else I found the hotel staff courteous and friendly, however, the overall condition of this property is dated. I expect my room to be impeccably clean, but noted stains on the carpet which could have been easily removed prior to my arrival, and the bathroom was literally falling apart. For the money, I could have stayed at another property with a fresher room. I will not stay here again. 23 July 2014
Rated 5.0 out of 5.0 by Why this is a FIVE Star Stay!!!!! My family would like to thank the STAFF--- My Dear Doris, Daniel, Lucas, Marie and Maria (Kitchen) and her staff. We felt that this is a very pleasant environment because the staff was on top of everything around the clock!!!! From the needs in the room, if any, to the cleanliness and plenty of food at the always ready breakfast. It was resort living in what I call "in house" 5 Star luxury because of the STAFF's readiness to take good care of you. All the Best and see you soon!!!! Maria 22 July 2014
Rated 5.0 out of 5.0 by EXCELLENT LOCATION, COMFORTABLE AND FRIENDLY!!! We spend 10 days at this facility and it is really comfortable for family and personnel is very friendly, breakfast good enough for vacationers before going to the parks. Great time!!! 22 July 2014
Rated 5.0 out of 5.0 by Great Service I have stayed at Holiday inn Express Miami and did not know what to expect at Holiday In express Nearest Orlando. I was impressed of the great service and cleanness of the location. More then expected 21 July 2014
Rated 4.0 out of 5.0 by Nice hotel close to Universal Nice hotel with friendly staff and a good breakfast. Very close to universal with a free shuttle. Make sure you book the shuttle early to get a seat at the best times. Decent restaurants and bars within walking distance. 17 July 2014
Rated 5.0 out of 5.0 by Great Staff, Room, Breakfast and Location to everything The wife and I really enjoyed ourselves here. We travel a lot and this is now one of our favorite places to stay. 17 July 2014
Rated 5.0 out of 5.0 by Estancia Divertida y Placentera Estuve alojado en este hotel junto con mi familia por 3 noches y me gustó mucho el trato amable del personal y el upgrade que me dieron por ser socio Gold del programa IHG. El desayuno estuvo aceptable y suficiente para poder salir a los parques de Universal, excelente ubicación. Muy recomendable y a un precio accesible. 10 July 2014
Rated 1.0 out of 5.0 by nA Very dirty hotel that I encountered. I will not be staying at this location again. I have never had any problems in the past with Holiday Inn, but this one was horrible. 09 July 2014
Rated 5.0 out of 5.0 by Excellent Hotel Excellent Value The hotel was clean, nice and very inviting. The staff was exceptionally helpful and kind. Highly recommend staying at this hotel. 09 July 2014
Rated 4.0 out of 5.0 by todo bien con un pequeño problema El hotel es muy bueno pero no me espere que la habitacion fuera tan pequeña, 07 July 2014
Rated 4.0 out of 5.0 by Clean but small room Hotel is in a great location with a Wendy's adjoining the property. The breakfast is great but like most hotels in the Orlando area it gets extremely crowded and the people can be quite messy. The shuttle service to Universal is extremely convenient and the driver was outstanding! Be sure to sign up early as the time slots fill up quickly. My only complaint was with the size of the room. It felt as if I was in a closet with absolutely no storage space. 04 July 2014
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