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Rated 4.1 out of 5 by 397 reviewers.
Rated 4.0 out of 5.0 by Great service Room a little small but ok. Rates are outrageous this time of year. Lighting not good for business work 24 April 2015
Rated 5.0 out of 5.0 by Orlando Trip Fantastic place. Great breakfast in the morning with many choices including eggs, sausage, bagels, pancakes, etc... Room was comfortable and well appointed. We will definetly be coming back. 24 April 2015
Rated 5.0 out of 5.0 by Very close to Attractions There are 2 Holiday Inns about a Mile apart. Make sure you know which one to go to. Upon arrival, the staff acknowledges my Member status and upgraded me to a suite. There are several free shuttles from the Hotel to Universal before 1130am and returning on different times from the Park to the Hotel in the evening. I checked in after 1130am and had to drive myself. Parking was $17 or $25 if you wanted Preferred parking. There is an employee in the lobby that can assist you with discounts and local attractions, but she left at 12pm. There are several nearby places to eat. Millers Ale house Orlando, Kobe, buffets etc. all walking distance..maybe a mile away. This is a busy Hotel with lots of kids running around. Breakfast was great and free! 22 April 2015
Rated 4.0 out of 5.0 by Great size suite and breakfast We used this hotel for going to Universal and it was a very nice hotel...not within walking distance though, and we thought we could till we got there. But overall id give it a 9 and would go back and stay there :) 20 April 2015
Rated 5.0 out of 5.0 by Great Property Close to Universal The staff and especially the manager were very friendly and helpful. For as busy as the hotel is in the morning the staff running the breakfast area does an amazing job. We will definitely be back next year. 17 April 2015
Rated 1.0 out of 5.0 by Noisy night! The room was too small. Noisy all night long, our room was across the ice maker and we could hear every time a guest was getting ice. The elevator was really close to our room and of course heard elevator noise all night long. One good thing is this hotel is really close to Universal. 17 April 2015
Rated 3.0 out of 5.0 by especial thank Doris is a excellent receptionist, hotel has very good location for holidays, how wrong was they did not recognize me as a embassador platinium and therefore did not give me the upgrade that I deserved! Rooms very small 16 April 2015
Rated 2.0 out of 5.0 by “Normal negative response to an early check in request” “Normal negative response to an early check in request” 2 of 5 starsReviewed 2 days ago NEW I guess this is a sore spot with us. My better half spent over 20 years in the travel biz and does not understand why a desk clerk would do this. When the first response from a desk clerk is your early or check in is 3pm without checking its very disappointing. Luckily a management person walked within ear shot of our conversation and all of a sudden a room was ready within 5 minutes. I did make a request for an early check in. I would have liked to offer a better review of this property but it started bad and left us wanting to move to a different hotel. 16 April 2015
  • 2015-04-26T11:06:21.498-05:00
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