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Rated 4.3 out of 5 by 163 reviewers.
Rated 2.0 out of 5.0 by Unsatisfactory Stay No longer a memorable stay. 2nd time in 2 months that room service did not clean our room. No courtesy call received from manager or person of authority to resolve matter. Hotel shower heads are grimy ^ green limiting water flow; needs thorough cleaning. Front desk computers are outdated, icky with dirt and many keyboard letters are worn out. Only plus is location. Front desk staff do their best but they are not decision makers, which reflects on poor management. Not happy and will not visit this location anymore, although we make numerous visits per year to this Orlando area. 15 December 2014
Rated 5.0 out of 5.0 by Nice, Clean Hotel Nice hotel. Have stayed many times before and would stay again. Woujld prefer that smoking not be allowed n front of the hotel where people are entering. 14 December 2014
Rated 5.0 out of 5.0 by Perfect spot I really like this hotel. It's a perfect location for my business trip. 13 December 2014
Rated 4.0 out of 5.0 by Busy and helpful Because it is Orlando you can imagine all the kids and excitement in the morning. No different where ever you go in Orlando. Nice clean hotel. Convenient location. I would go back. 12 December 2014
Rated 4.0 out of 5.0 by Friendly Service and Clean Room The staff was all very nice and arranged our taxi service for the night, which was very convenient. The room was very clean as well as the bathroom however the only reason I didn't give 5 stars is because the hall light right when you come into the room, as well as the bathroom light only worked once when trying to turn on and would not come back on again afterwards. Not a big deal to me but I'm sure it might get someone mad if they were staying for more than a night... room 237 if any staff reads this. 11 December 2014
Rated 5.0 out of 5.0 by Love Holiday Inn Express I've stayed at Holiday Inn Express many times for work and even for vacation. I've always had a good experience. I can rely on any location to be clean, comfortable, functional for a reasonable price. I've never had any difficulties with my bill or been frustrated with incompetence of the staff. I definitely recommend Holiday inn Express! 04 December 2014
Rated 5.0 out of 5.0 by Overall Review Starting with check in and ending with check out, the staff were more then happy to assist where they could. Friendly service, clean rooms safe and secure surroundings. My only recommendation/suggestion would be to provide a fresh water station either in the foyer or next to the coffee station - so guests can refill water bottles. 02 December 2014
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