Rated 4.6 out of 5 by 64
Rated 5.0 out of 5.0 by Jack82 great service
after talking with the desk clerk, I learned she was a new employee, My request to pay for my 3 rooms and an additional room occupied by a family member, she had a little problem knowing how to take care of it, so she excused herself to seek assistance in solving my request, She was a very polite with a desire to satisfy my request.
28 August 2014
Rated 5.0 out of 5.0 by kimmieg333 Modern rooms, clean, attentive staff
I enjoyed my stay and have no real issues....just some suggestions.
When I arrived, trash can outside at lobby entrance was full to the point of overflowing.
Bathroom door automatically closing was inconvenient-had to prop it open
Clear plastic binder that held hotel information/amenities was tacky.... upgrade to nicer one
28 August 2014
Rated 5.0 out of 5.0 by LLWH Great place to stay, nice pool and jacuzzi
We are a family of 4 and really liked staying here. The room was clean, new, comfortable and the hotel has an indoor pool and jacuzzi which we used. We also enjoyed the breakfast which had lots of choices for everyone in our family.
27 August 2014
Rated 5.0 out of 5.0 by Mel6792 Great room and staff service
I have stayed here often over the past few years and I have never had staff service as personal as I have experienced at this property. The breakfast, desk, and housekeeping staff is very attentive to personal needs and give the impression of family. Very impressive. They equal, if not exceed the staff at the Manila property I utilize and the Philippines has the highest customer service rating in the hospitality industry in the world.
21 August 2014
Rated 4.0 out of 5.0 by J-Man88 Nice Hotel
The property is in good condition. The staff was very nice and personable. Showers had good water flow and pressure (hard to find these days). The walls are a bit thin, I could hear conversations, doors slamming and kids running down the hall, but not loud enough to wake me up.
19 August 2014
Rated 5.0 out of 5.0 by JTLemonhead Great People
Staff is wonderful here, treat you like family. Room is always clean and well maintained, Breakfast choices get a little old after 2 weeks, but the staff in the breakfast room is always friendly. Front desk staff very friendly as well. They treat you like family here.
19 August 2014
Rated 4.0 out of 5.0 Comfortable and great service.
Great service and nice hotel. Very comfortable good TV channel selection. The rooms were large and spacious but bathroom is small and door does not stay open. Overall a nice hotel and I would recommend.
14 August 2014
Rated 5.0 out of 5.0 by Cyber_pixy you always know what you are going to get
With Holiday Inn Express you always know what you are going to get, a clean, safe hotel room. Friendly folks at the front desk to provide services and info. You have a pool, exercise room available. The only think that I think could use inprovement is the breakfast, but that said, at least there is breakfast and coffee. A lot of places don't even provide that. HIE is clean, friendly and consistant. When traveling and we don't know the area, we will choose HIE for convinience, cleanliness, service and safety. Thanks for taking care of us.
13 August 2014