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Rated 3.9 out of 5 by 52 reviewers.
Rated 3.0 out of 5.0 by Facility The facility was clean but small but clean. The breakfast left a lot to be desired. 26 July 2014
Rated 3.0 out of 5.0 by Asked for adjoinging ... did not get them As a family of 6, we can not fit in one room. When I booked my rooms, I asked for adjoining rooms. It was noted in Holiday Inn's computer system. When I checked in, I was informed all the adjoining rooms were gone. I had to take 2 separate rooms. My family had to be split up. We could not leave the baby in one room while the rest of us watched a movie in the other. An adult had to be in a room at all times. So much for family time! As for the hotel being clean and the staff was very nice, it is a very nice place to stay BUT I still would have like to have my adjoining rooms as requested! 24 July 2014
Rated 5.0 out of 5.0 by Excellent! Everything was GREAT!!!! We were in town to see a concert and the location was Perfect! Staff was amazing too! 23 July 2014
Rated 2.0 out of 5.0 by Dissapointed The water pressure was the overall issue at this hotel. There was very little pressure in the hot tub iand there wasn't enough pressure to run a shower in the guestroom in the evening. Upon calling the front desk, we were told that this happens quite often and others had complained as well. We were then told that because they were not a manager or a maintenance worker, nothing could be done about it. 17 July 2014
Rated 5.0 out of 5.0 by Great Staff in Ottawa! Mary, the hotel desk clerk, is a true gem at this hotel! She helped two nervous pet travelers as we are rookies-haven't had a dog in over 30 years. The lady who served breakfast on Sunday morning could not have been nicer. 17 July 2014
Rated 4.0 out of 5.0 by Good for the most part To previous reviewers who complained about getting a smoking room, the hotel is/has been smoke-free for several years now. If the room smelled of smoke, it was due to a guest breaking the law. Overall, satisfied with the visit. Excellent staff. Only downside was minimal water pressure in the shower for me (my wife did not experience this). 07 July 2014
Rated 5.0 out of 5.0 by Comfortable bed and quiet room We were in Ottawa for a funeral. The quality of Holiday Inn Express was better than we thought it would be. The breakfast was very good with hot and cold choices that included pancakes, eggs, ham, oatmeal, etc. The check in person was super kind and hospitable. Even wished us a joyous evening when we returned to the room that evening. 03 July 2014
Rated 5.0 out of 5.0 by Nice location and very friendly staff I found the Holiday Inn Express to be a very clean and friendly hotel to stay in. Staff was able to answer all my needs in prompt and courteous fashion. Very nice room and comfortable bed. Made my stay away from home very easy and relaxing! 02 July 2014
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