Rated 4.6 out of 5 by 168
Rated 5.0 out of 5.0 by KayJo Clean and modern rooms
Overall, the room itself was great, and the service and staff were very friendly and accommodating. The only negatives were that the curtains did not close over the sheers as to give the room darkness, we were unable to get the heating system to react to the thermostat so it was a little cool, and we had a suite room with an adjoining door to the room next to us and we could hear every noise from that room. Otherwise, our stay was very nice. We appreciated the cleanliness and the modern updates along with the nice, open size of the room.
We had about an hour to wait from check-out to our event, but the staff was very kind in that they gave us the lobby remote and allowed us to watch television during that time. That was very trusting and caring of them to do so.
29 January 2015
Rated 3.0 out of 5.0 by PK001 Holiday Inn Express South Overland Park
I have stayed there twice in the past month. Room, bath, lobby are very trendy. Better than average buffet breakfast. The issue is the walls seem to amplify sound from other rooms and the hallway rather than act as a barrier
28 January 2015
Rated 3.0 out of 5.0 Relaxing overnight
We've stayed at this Holiday Inn Express a couple of times. It is very clean and the staff are great. The breakfast meets all expectations. We would recommend this hotel.
One problem - I attempted to redeem IHG rewards points for this stay and was told that the property was not available for points usage. While I like staying at Holiday Inn properties I have had very little success redeeming points. They must only redeem them for undesirable properties.
28 January 2015