Rated 4.8 out of 5 by 144
Rated 5.0 out of 5.0 by Picky Visitor First Choice in Pacifica
This was my fifth Christmas weekend staying at this Holiday Inn Express and from year to year the outstanding excellence has not wavered. I have stayed in Holiday Inns across the country and this one is by far the most outstanding. I already have my reservations for the same time in 2014!
31 December 2013
Rated 5.0 out of 5.0 by TPON Staff and Service
The Pacifica HI staff were and always have been extremely courteous and concerned as to any needs of their guests. The housekeeping staff are always friendly, pleasant and accommodating. This is the only hotel that my allergies are not effected. The staff is EXTREMELY thorough in their housekeeping -- even dusting in those high areas that frequently go unnoticed
31 December 2013
Rated 5.0 out of 5.0 by YToeVich Perfect location
I think the value of this hotel is wonderful. I arrived at night, left in the dark the next morning and returned in the evening so did not see anything in daylight but could tell it would be fantastic. The staff was also very helpful and polite, I would stay again in a heart beat!!
23 December 2013
Rated 4.0 out of 5.0 by Heather82 excellent hotel
The hotel when you walk in is so clean and updated. The room and view was gorgeous. The bed was a little hard and lumpy but the overall experience was great.
27 November 2013
Rated 5.0 out of 5.0 by ThatOneChick Great location and staff!!
Location itself is a beauty. Hearing the sounds of the waves, waking up to the misty view of the ocean and overall the convenience of being able to go down for a stroll or even having dinner down at Nicks.
Staff is very personable, prompt and polite. There was an error made through booking on my reservations and fortunately Vijay assisted me the best he could in making sure I had a room even though I was told it was booked. Thanks Vijay! Rachel on the other hand is just an amazing person, may even be the reason I continue to make reservations at this hotel. I mean, who wouldn't want to stay at a place that always makes you feel welcomed?! Rachel is very accommodating, not too many other establishments with courteous employees.
Thanks for making my stay comfortable and pleasant, look forward to next time!
24 November 2013
Rated 5.0 out of 5.0 by 7676 Among the very best.
I have stayed at hundreds of Holiday Inn
Expresses. This is one of the best in the country. Congratulations to the General Manager and entire staff.
17 November 2013
Rated 5.0 out of 5.0 by Unaffected63 One issue...but handled professionally.
Excellent customer service. Upon arrival everything went smoothly, with a warm welcome and a happy anniversary wish from Derek at the front desk. Derek at the front desk was very professional and handled our small issue immediately with care. I couldn't ask for more and am very pleased with this person, location and company. I will definitely see more of you in the future!
14 November 2013
Rated 5.0 out of 5.0 by VeryPleased2013 Great Place to Stay
Our family just stayed in that magnificent hotel for a week. The staff was just out this world nice.
The location was great because it is literally in South SF, so less than 15-min drive to Downtown (e.g. Fisherman's Wharf) through highways/freeways that remain fluid all the time.The area is peaceful and beaches are right around the corner. Shopping/groceries is not far either (2 traffic lights).
The place was cleaned impeccable. I love the colors and the design. Free breakfast in the morning. Free snacks throughout the day... and those free chocolate chip cookies in the evening are just what you need before you hit the sack.
I really thank the staff for making our stay flawless.
I have other big name hotel memberships, but this Holiday Inn surpassed them. We will definitely go back.
05 November 2013
Rated 4.0 out of 5.0 by honzad3 good choice
Clean hotel and rooms, bright rooms (which is not common), nice to have tea/coffee in the afternoon (and cookies), poor signal of wifi (often switching off from mobile). It would be good to have bigger variaty of breakfast (but what is there is standard for Ho.Inn.Ex.).
04 November 2013
Rated 5.0 out of 5.0 by Francis18 Great location and customer service
We thoroughly enjoyed our stay in Pacifica. The hotel is in a nice location on the beach with great trails, shops & restaurants in it's immediate location. Other restaurants, shops, trails & golf courses are a short drive on the PCH. We had a most relaxing stay after being in San Francisco the previous four days. It was a great way to end our trip.
30 October 2013
Rated 4.0 out of 5.0 by Shan419 EXCELLENT CHOICE !
Excellent location. So grateful we stayed 15 minutes out of hustle and bustle of city. Caught BART into city only $3.00 parking fee. Awesome hike rt out front door . Room towels were a bit dirty but otherwise clean. Great breakfast choices. AM front desk clerk was somewhat curt but evening gentlemen were above and beyond nice.Highly rec. for families. Very nice breakfast with kind waitress.
28 October 2013
Rated 5.0 out of 5.0 by jas09 awesome room
Great location and awesome veiws. Staff was very helpful. would recommend for vacation location.
22 October 2013
Rated 5.0 out of 5.0 by Present Nice place
Yes, we enjoyed our 2 day stay at this hotel. It's an easy 20 minute drive from SFO, off peak hours. There are some lovely views here and a nice walking trail that compliments any extra time at the hotel, should you be so inclined. The staff was friendly and helpful. The breakfast was plentiful and hot. However, there are only a couple restaurants nearby, but, nicely, within walking distance. Loved "Grape in the Fog" as a trendy but friendly wine and light appetizer establishment. I would stay at this hotel again without hesitation.
18 October 2013
Rated 5.0 out of 5.0 by bayareaguy77 Great stay at the Pacifica Holiday Inn Express!
went for a little weekend getaway and was very pleased with my stay. Looking forward to staying again!
Beach Front Property
Walking distance to restaraunts,coffee, etc
Very well furnished rooms and lobby area.
The breakfast couldve used an improvement.
17 October 2013
Rated 5.0 out of 5.0 by Justanothertraveler This is an excellent property with terrific service
Loved the setting including views of the Pacific and a nearby park. Staff was very friendly and helpful. Room was great.
It was hard to believe that SF was just over the hill.
12 October 2013
Rated 5.0 out of 5.0 by Sea667 Buddy!!!
I usually stay at this hotel every few months to conduct business in San Francisco. Each time I have been received as a valued guest. Apart from the location and convenience to the airport and the city, the hotel offers excellent service and amenities. Breakfast for me is usually a cup of coffee and perhaps a pastry. No matter the time I go down for breakfast, the items are all well stocked, area is clean and the breakfast hosts is always smiling. Only caveat is that Rachael has started calling me her buddy. Perhaps she remembers me from my frequent visits. It was charming the first couple of times but it has started to get irritating. I have noticed that she calls several guests "my buddy". I prefer that I am either referred by my first name or Mr. Jones or if she does not remember my last name to call me "Sir". Just something to bring to management's attention. Otherwise rest of the hotel staff including their housekeepers and maintenance are always pleasant and polite.
08 October 2013
Rated 5.0 out of 5.0 by MP138 Great location and facility
Hotel was deceiving from the outside as it looked ordinary however it was suprisingly spacious, comfortable and provided very good facilities and service. Great view from our room and nice area to relax in. Had a great break and would definately return.
05 October 2013
Rated 5.0 out of 5.0 by Socal2 Perfect mid-week choice
For our short stay in the Bay Area, this was a great find. Wanted a quiet hotel away from the city with a quick ride into town for a meeting, and this fit our needs perfectly. The room was immaculate and quiet. Everything in the room worked perfectly -- wifi, TV, appliances. The front desk was friendly and very willing to help when we wanted to stay an extra day. Breakfast was tasty, and the view spectacular. Couldn't have been happier. We'd stay here for a vacation trip the next time!
29 September 2013
Rated 5.0 out of 5.0 by emanuele quite and comfortable; super location
good to enjoy sea view and a pleasant dinner in the near restaurants
27 September 2013
Rated 5.0 out of 5.0 by Hubie Lovely stay
This is probably the cleanest Holiday Inn we've stayed in over the past few years. The staff was very helpful on driving directions and letting us know what was available in the area. There is a nice beach adjacent to the facility and a great farmer's market was held the Thurs. we were there. We felt very safe in and around the premises. The hotel provides free underground parking and a fantastic breakfast, which was the best we had on 18 day trip to San Francisco, northern California coast and southern Oregon. The help kept the entire lobby and breakfast area spotless. The only thing we missed was a spa, because I was having lower back issues.
10 September 2013
Rated 4.0 out of 5.0 by Tear Recycling
We like Rockaway. The only problem is that there are no recycle bins available for customers at the Holiday Inn. The message they are sending about responsibility is wrong. Especially at a beach front location where garbage is irksome.
06 September 2013
Rated 5.0 out of 5.0 by MBraga Exceptional service
We stayed a night recently on our way to UCSF Medical Center. Due to health issues, my wife had to use a wheelchair. We e-mailed the hotel the morning of our arrival to request a handicapped room. Those arrangements were in the system, but the bath/shower combo is too hard for my wife. Mr. Vijay was helping us check in and offered to upgrade us to a room with a shower for the night. We were so blessed by his kindness and compassion. We have stayed at this hotel before and now this will be the only place we stay in Pacifica. Its proximity to San Francisco and the BART system are just great.
24 August 2013
Rated 5.0 out of 5.0 by ark786 Awesome staff
Really good experience.
Vijay is awesome, very nice and very helpful.
Fred is really really nice and cool, he himself cooked the very delicious breakfast on his own.
Rachel on the other hand was okay, nice but could be better.
20 August 2013
Rated 5.0 out of 5.0 by Lexy26 Excellent amenities, atmosphere and location!
From our last trip to SF we had stayed at a hotel right next door and thought it was a good experience. Three months later we came back and wanted to try out Holiday Inn and we got even more for our money: free breakfast (loved all the variety of choices!), still great beach view and access to hiking trails and beaches, loved the big fridge and wonder of wonder, microwave and plates and utensils in your own room! Everything was nice, bright and clean. Lots of friendly staff ... always smiling and available. Most importantly, the hallway and hotel DID NOT have that stuffy and smelly (old and run-down) odor like the hotel next door from our last visit. Overall, we had a great experience and would definitely come back again!
19 August 2013
Rated 5.0 out of 5.0 by sherryrick Very nice room with lovely ocean view.
We enjoyed our one-night stay at Holiday Inn Express Pacifica. The room was large and comfortable with a sofa, desk, mini-fridge, etc., as well as a nice view of the ocean and cliffs. There were also several restaurants and shops within walking distance.
19 August 2013
Rated 5.0 out of 5.0 by benn50 A gem of a hotel
Arrived at hotel at 2:30 am after flight delay. Front desk clerk was expecting us, and was friendly and helpful. All hotel staff were friendly and helpful during our 6-day stay.
Room was good-sized, clean, well-maintained, and comfortable. Hotel looked relatively new, and in very good condition. Although parking spaces within the hotel were filled, I parked on the street just outside the hotel, which was safe and convenient. Free breakfast is always a plus, and this hotel offered one of the best.
Hotel is next to the beach and ocean, which was a pleasant bonus for our vacation in San Fran. Pacifica is just a 30 min drive to downtown San Fran. Although we spent most of our time touring in San Fran, we got back early a couple times to enjoy the beach and sunset.
Hotel was also a good value compared to the more expensive downtown hotels, which charged for parking and offered no free breakfast.
I would like to commend the hotel and its staff for providing one of the best hotel stays I've had in a long time, and would definitely come back the next time I'm out this way.
17 August 2013
Rated 5.0 out of 5.0 by Frido Perfect Stay!
The rooms are very nice and the Service is perfect. They were able to tell me a lot about the local things and not always the crowded Tourist things.
I totally recommend to stay there!
14 August 2013
Rated 5.0 out of 5.0 by TravellerPB Excellent Hotel
I'm an elite platinum member and stay at a lot of IHG places while i'm on the road. The Holiday Inn in Pacifica was one of the most satisfying, enjoyable, superbly located places I've had the pleasure of staying in a while. The staff were very accomodating and friendly and got me exactly the room that I requested. I believe Rachel was one of the ladies at the front desk one time. The ocean view (never minding the 1 story right below you) was beautiful and scenery spectacular. What a charming suprise wating in a small town on the coast. Thank you Pacifica people and staff.
31 July 2013
Rated 3.0 out of 5.0 by Ncklhd10 Average Hotel in an excellent location
Customer service wasn't the greatest, the hotel was only average. The views outside the hotel were great. I am a Platinum member and I asked for a late checkout they made it seem like it was an outrageous request but gave it to me anyway.
31 July 2013
Rated 5.0 out of 5.0 by Madclaybrooke Great Experience
The friendly staff made our visit to this hotel a memorable one.
Everything about this property was above par! The service, the location, the clean rooms, etc....
24 July 2013