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Rated 4.3 out of 5 by 131 reviewers.
Rated 4.0 out of 5.0 by Convenient Accessible Location - a Good Night's Sleep We have stayed here several times to visit family in Palatine. The room is clean and has everything we have come to expect in a good quality hotel. This last stay we appreciated the excellent guidance of where to eat from the front desk clerk. 29 August 2014
Rated 5.0 out of 5.0 Clean hotel This hotel is a nice hotel for the price. the rooms are up to date and clean. The breakfast has a variety of continental breakfast 28 August 2014
Rated 5.0 out of 5.0 by Very Well Taken Care Of I have stayed in many hotels and motels this was one of the best. They went out of their way to make our stay enjoyable. Staff was great also. 25 August 2014
Rated 2.0 out of 5.0 by Problems at hotel First the staff was very very nice and helpful. The place has problems. The dryer did not dry clothes. I went down to ask for another dollar for dryer and i was given it but even after 2nd cycle my clothes were still not dry. My fridge was not cool on 2nd day day. I turned it all the way cold but nothing. I told the front desk the next morning they said they would replace. I had used cups of ice to cool off my food but i believed it to be too late( and i threw it out) lost maybe $15 worth of food. I do not think fridge was replaced but when i came back later in day food was very cold. I had though it was the thermostat but first night food was cold. The expected wait times for the bus shuttle to the airport wete supposed to be every 30 min. I never waited less than 25 min. So maybe i just caught it at wrong time but i do not believe so. I rode many times as i caught tr train downtown at the airport. A shuttle to another train/ bus depot would be nice. Several timew i could not receive tv signal at first i believed it was due to storm but next morning it was sunny and calm but no signal. 25 August 2014
Rated 5.0 out of 5.0 by Great Experience Staff is very accommodating and welcoming. Amenities are exceptional. 21 August 2014
Rated 5.0 out of 5.0 by Great Experience Everything about my stay was very good. No issues, which is most important to me on a business stay. 19 August 2014
Rated 4.0 out of 5.0 by wheel chair access Good location, large breakfast area, plenty of parking. I got stuck in a handicap room, hope someone that needed it wasn't forced into a standard room for two days? 15 August 2014
Rated 5.0 out of 5.0 by Comfortable, clean and courteous staff. Room was made us promptly. Plenty of parking. Close to shopping, restaurants and spots we wanted to visit. 11 August 2014
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