Rated 4.4 out of 5 by 218
Rated 5.0 out of 5.0 by Jazz96 All Great Here!
I have stayed here a couple of times and finally took advantage of the pool. I swim 3-4 miles a week and this was a perfect size pool to swim in.
Good to see the same staff here too. It shows they are treating their employees as well as can be expected.
Great place for the price. I will stay here again and again.
May 18, 2015
Rated 2.0 out of 5.0 by hashtagworth420 Terrible service, decent room / fitness centre
The price was decent for the area, considering it was a 40 minute drive from downtown Chicago, I guess I get what I pay for. There was no fridge in the room (unlike the other Holiday Inn Expresses I stayed at in Seattle and LA), but again, the cost is less than 1/2 of what I paid in those two locations.
The bed was average, as was the bathroom. Breakfast hours were a little unusual for a HIE, but acceptable.
I noticed my A/C unit was not working on the night I arrived, but that the heat worked. I wasn't too bothered by this as my room wasn't by any means uncomfortably hot, but I knew it would get that way after a night if it wasn't addressed. I brought this concern up to the hotel staff, who promised they could have a work order in the next morning, and if I was OK with that. I was.
The problem here was that they never came - I stayed in the hotel for two nights, and the second night was horrifyingly bad - I couldn't sleep a wink because of the fact that the A/C wasn't working, and my original deduction was spot-on - I was burning up in the room!
May 14, 2015
Rated 5.0 out of 5.0 by opher2 Great Stay
I checked into the Holiday Inn and was greeted with a smile the check-in went great and then was told they were doing an appreciation dinner / drinks that night it was very nice to enjoy a drink and snack. It makes traveling for business a little easier. I would recommend this location.
May 10, 2015
Rated 4.0 out of 5.0 by Davidr68 Comfort of bed and pillows
Bed was very comfortable pillows were not the best
May 1, 2015
Rated 5.0 out of 5.0 by bball fam Great facility
Would definitly stay again here, just exterior could be a little nicer and less trash in parking lot.
April 29, 2015
Rated 5.0 out of 5.0 by Mskol34 Excellent as always
I've stayed here every time III town and it is continually excellent on all levels
April 29, 2015
Rated 5.0 out of 5.0 by Ohgram Great Place to Stay
We have become accustomed to using this property when we go to Palatine. We have found it to be very clean, comfortable and with friendly staff. There has only been one time when we encountered less than helpful staff. The breakfast is excellent with variety and cleanliness. Staff there do an excellent job of keeping things stocked. We have not used the pool and exercise area so cannot comment on that. The hotel is close to everything including shopping if needed. We will continue to use this hotel on our visits with family in the area.
April 28, 2015
Rated 5.0 out of 5.0 by Training on the road Conference attendee
Excellent location, hotel and nearby restaurants. I will stay here again when in the area.
April 28, 2015