Rated 4.4 out of 5 by 76
Rated 5.0 out of 5.0 by LAW4 Best Family Hotel we have ever experienced.
The entire staff was very friendly and professional. The hotel and rooms are veru cleam and comfortable. The breakfast was fresh good and large variety and included hot food. They have this an
Amazing pancake machine that makes nice round size pancakes in seconds. I am a very picky and now we will only stay at The Holiday Inn. Thank you to the Hotel Staff.
23 November 2013
Rated 3.0 out of 5.0 by narima Great service. Very pleasant staff.......some issues....excellent service recovery.
Besides the wedding and generally busy W/E, staff was able to give us a quiet and satisfactory room. Unfortunately when I tried to take my bath, I could not get hot water, and once wet, I finished washing my hair with barely warm water, resulting in getting a bad cold. The staff responded quick and very politely to fix the problem. When the linen on one of the beds was discovered stained, the housekeeper was immediately there to rectify the problem, and when a non service dog went to my husband's legs in AM at the breakfast room , my husband is scared of dogs, the staff was very efficiently trained in service recovery, and satisfactorily resolved the situation. Ordinarily if a place has 2 strikes they are out for me. There are usually plenty competitors for me to give my business to, and I travel a lot. Because the staff was so efficient and polite, I would definitely give this hotel my business.
16 November 2013
Rated 5.0 out of 5.0 by Sriks Comfortable room and wide spread of breakfast
The room was very comfortable room and also had a wide spread of breakfast. Will always recommend and would also stay again..
07 November 2013
Rated 5.0 out of 5.0 by REAS Diverse atmosphere well handled
What a great experience last weekend. Many activities were scheduled at the facility with a wide variety of people attending. The staff was accepting, polite and well trained. My compliments to the chief also!
30 October 2013
Rated 2.0 out of 5.0 by TLITTLE Hotel needs to work better with World Gym
I have the option to choose hotels closer to my office while there on business. But I choose this one since they are connected with World Gym. HOWEVER, I've been there twice in the past 3 weeks and there were 2 days in whichthe gym did NOT open at 5am as advertised. One day, the person did not even get there until after 7am. No one on the hotel staff could assist, I understand. I was told that 'they (people at WG) do whatever they want". I travel to the area quite frequently, and if something isn't approved, i will no longer stay at this facility.
In addition, I requested a room with referidgerator and microwave. These rooms were sold out when I checked in. and none of the local TV channels (ABC, CBS, etc) were working: 'no signal'. This was a very disappointing stay.
23 October 2013
Rated 5.0 out of 5.0 by Susan1042 Wedding & Reception venue
We used their main ballrooms as the venue for our wedding and reception. This hotel, paired with a catering company, made the entire event a huge success. Everything went smoothly, and it gave us peace of mind to know that the majority of our guests were staying at the hotel, so that no only could they enjoy the reception longer, but there was no worry of them driving home after a night of partying. I would highly recommend this place.
22 October 2013
Rated 5.0 out of 5.0 by Tomd19 What a nice suprise
I got to the hotel after 7:00 pm and there was still food from the managers reception and it was a great treat to have a beer and something to eat after driving to the hotel.
The General Manager was serving the guests and Jim couldn't be nicer!
the new TV in the room had three HBO's - more than I have at home!
The next day i met my coworker for breakfast and it was great.
It was interesting to see an Asian group and the hotel had rice and special breakfast items for them as well.
15 October 2013
Rated 5.0 out of 5.0 by PittsburghPaul Clean and Comfortable
A co-worker and I stayed at this location for two nights during a business trip. Overall, I had an uneventful stay. I say this as a positive. Room was clean and was quite comfortable. Would've been nice to have a refrigerator, but it wasn't really a problem. And I did know about it before hand with their online description of the room.
- Nice desk with a comfortable chair
- Wireless internet had decent speed
- Bathroom was clean when I arrived
- My limited contact with the staff was always pleasant
- Breakfast had a lot of options, which was nice, What I ate was tasty, except for the scrambled eggs. But ultimately one of the best breakfasts I've seen at a hotel.
I enjoyed the stay and would return if my company business sends me back to the area. I recommend this location to all.
14 October 2013