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Rated 4.4 out of 5 by 196 reviewers.
Rated 5.0 out of 5.0 by Best Bed Ever The rooms are really comfortable especially the king size bed we we live like 10 minutes away but end up going about every other weekend just to get out..love it! 20 February 2015
Rated 5.0 out of 5.0 by Great stay I enjoyed the stay. It was actually my second time. I had no issues either stay, so things seem to be consistent. I missed breakfast the first time, but I was able to make up for it on the last visit. It was pretty good. 19 February 2015
Rated 5.0 out of 5.0 by Great overall Stay Great Staff, great location, easy acces to major highway, great room and ajaoining gym. 19 February 2015
Rated 5.0 out of 5.0 by Nice little Stay-cation My husband and I are recently married but due to limited finances live with my parents. So this was a great way to get away and have some peace and quiet and privacy for a couple of days. There was a large group there the second night of our stay with a lot of kids, so they were a little noisy early on Saturday morning, but they're kids. I wish the towels were a little cozier (rather rough) and the toilet paper a bit higher end (really cheap stuff) but the room was clean, the towels were clean, the bathroom was clean, the linens were clean, the heat/air worked, all lights were operational, mini-fridge was enough to store some beverages, and the wifi was very reliable. Can't really ask for more. 26 January 2015
Rated 4.0 out of 5.0 by Fairly good value for the money A nice place to stay in the location I want to be. Enjoy having the breakfast to wake up to. The beds are comfortable and like having the couch in the king size room. 15 January 2015
Rated 3.0 out of 5.0 by Very disappointed! We checked in very late and were told by the front desk that breakfast was until 10:30, the next day. The next day we slept in a bit and went down to breakfast only to discover it ended at 9:30 actually. The staff on duty at this time barely apologized and acted as though no one had done anything wrong. Never mind that now I had to pay for breakfast somewhere for 4 of us. I have stayed at this location a number of times and enjoyed it. We used to receive good customer service also. This trip was unacceptable that not only were we misinformed but that no one seemed to care. 02 January 2015
Rated 4.0 out of 5.0 by Good location for my trip We wanted to visit Bob Chinns ona recent trup. This was a good locxation an da very nice place for a quick one night stay 01 January 2015
Rated 5.0 out of 5.0 by Very clean and comfortable room Can't say too many good things about the hotel, our room and experience at the Palatine/Arlington Heights location. Very quiet room even being so near a highway. No hall noise whatsoever. Night desk clerk very helpful. We both thought our breakfast was very good also. There is not one complaint we would have about our stay. It was totally enjoyable from beginning to end. We will certainly consider a HIE first when travelling again. 29 December 2014
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