Rated 4.0 out of 5 by 75
Rated 1.0 out of 5.0 by NASCARFIREFIGHTER worst customer service ever!!
see previous comments about the desk staff and poor service
09 July 2014
Rated 1.0 out of 5.0 by CJ73965 Bad Breakfast Service
The lady in charge of the breakfast buffet didn't seem to want to be there much more do anything for the guests. There was hardly any food. She would not replenish the supplies, instead she would chat with other staff. Never again would we stay there. We were always delighted with good breakfast from Holiday Inn Express, hence we always choose to stay in one. This was the first time in Palm Coast and never again. In addition when we asked for towels, the front desk clerk always seemed to have a problem about giving them out. She makes comments like these are our last ones ( then she better get some towels washed). We did not get our room cleaned, we just put out our soiled towels then get more from the desk, but they don't even want to give us new towels for the day. We stayed there 3 days and they expect us to use only 1 day worth of towels.
03 July 2014
Rated 5.0 out of 5.0 by Trish0105 Super comfy bed and pillows
Exceeded out expectations. The room was large, bed and pillows comfortable. The TV was nice and big. We enjoyed the mini-fridge and microwave. The room seemed new and clean, as did the rest of the hotel. It was very close to Flagler Beach and we enjoyed eating at the local restaurants.
02 July 2014
Rated 5.0 out of 5.0 by Hermyis8 Exceptional visit
Excellent location, professional and friendly staff. Easy access to beach. Look forward to staying again.
19 June 2014
Rated 5.0 out of 5.0 Very comfortable bed and service
Very nice and clean room. Excellent service. Finding the hotel was a bit tricky, but with the help of a man that said he also lived in Michigan was able to get to hotel. The sign at the street to the hotel was a little small and cover by shrubby and branches. The hotel set back behind taller hotel.
17 June 2014
Rated 5.0 out of 5.0 by GoHerd70 Palm Coast
great place to stay and relax. they treat you with respect.
14 June 2014
Rated 5.0 out of 5.0 by ana_c Great service
I book online 5 minutes before to arrive to the hotel. When I arrived the receptionist was waiting with the room cards and the papers ready to sign. One of them offer his help to carry on our staff. The breakfast was great. I usually use Holliday Inn as my best choice. This one was one of the best experience. Thanks!
10 June 2014
Rated 4.0 out of 5.0 by trainman327 Good Place to Stay on the Florida East Coast
I stayed here on my IHG Club Points. I enjoyed my stay. My only complaint is that the refrigerator does not have a freezer section.
10 June 2014