Rated 4.2 out of 5 by 128
Rated 5.0 out of 5.0 by Reilly 262 Quiet and comfortable rooms
Hotel was very quiet and comfortable. I work all night and sleep during the day. This is a great hotel.
28 September 2014
Rated 5.0 out of 5.0 by sailbye Happy IHG Member
This hotel has a great location. Very comfortable bed and clean rooms. Would definately stay again when in the area.
25 September 2014
Rated 5.0 out of 5.0 by ZENO999 Excellant Stay
We were only passing through on our way to the Coast and stayed only one night, but it was a good stop. The hotel worked out very well as it was easy to find and leave.
The one thing I would have liked was a hotel produced directory of eateries within a short drive or walking distance of the hotel. When I asked if there was one, I was given a book of restaurants that would deliver. We like to go out.
You might check the azir conditioner. There seemed to be two controls; on high or off.
Anyway, thanks for the stay.
24 September 2014
Rated 3.0 out of 5.0 by google234 One of staff was very unfrandly but others are OK
Firstimpresssion from the front desk lady make me very negative but all others were quite good. Very clean and quite.
19 September 2014
Rated 5.0 out of 5.0 by JJeanneS Can't Wait
Simply Said Just Can't Wait Till my next visit. Hope to be back soon and enjoy it even more.
18 September 2014
Rated 2.0 out of 5.0 by VS95252 My Executive room wasn't.
I booked what was listed as an executive room with 2 beds. When I got to the room, it had 2 double beds, and a 30" square table with 2 dining room side chairs and one electrical outlet. I called downstairs, thinking there had been a mistake. No, she said, that is an executive room. I mentioned the tiny table, no desk or work chair, and asked what made it an executive room. The answer: "it has 2 beds." Really? I'm not kidding, that was all I got. I thought oh well, it's just one night..
When I checked in, the only recognition of Platinum status was the comment " because you are Platinum, you will get 500 bonus points". That's the first time I wasn't offered the option. A small point, perhaps, but usually front desk staff are more enthusiastic and friendly when recognizing Platinum members. And the room surely wasn't an upgrade. On the 2nd floor, I could hear people get up and walk around in the room upstairs.
I will say the same front desk clerk was helpful later with restaurant recommendations. But none of the staff seemed particularly happy, although all seemed efficient.
For a vacation traveler, the hotel may be just fine. Especially if you get a room overlooking the pool. Business travelers, not so much.
07 September 2014
Rated 2.0 out of 5.0 by basketball90808 Staff is great, but the property was dirty.
The staff were very professional, but not enough to make me want to stay again. There were roaches outside our room, on the balcony. The room was close to the pool where screaming kids were playing all night long. The breakfast area was always dirty and not enough seating. When we arrived there was vomit in the parking lot that never got cleaned up. There was one universal remote for the gaming system and tech support had to be called every time the kids wanted to use the Playstation. Not a good first experience.
04 September 2014
Rated 4.0 out of 5.0 by Moshka Great Staff
I stayed at the Holiday Inn Express at Palm Desert and the experience was great. Stuff were very friendly. I would like to mention two name with their supervisor that made me welcomed and gave grate service and smiles Charlene, Gaby and their supervisor Luis. Check in and out was very simple and easy. I also want to point that breakfast was good quality and verity of food.
03 September 2014