Rated 4.1 out of 5 by 275
Rated 5.0 out of 5.0 Great location and clean hotel
Enjoy very much staying in this hotel. The breakfast is good and better than I expected since it is free. The front desk staff was friendly. Wish I can stay more this trip but since I only stopped by to play golf; may be next time I will stay longer and look around the Palm Spring area.
November 27, 2015
Rated 5.0 out of 5.0 by rivera2399 beatiful,clean,great service
love going to holiday inn's no better place to be at other than your home rooms clean, excellent breakfast , super clean pool , Jacuzzi was HOT HOT HOT just the way I love it not luke warm and I actually got to swim in the pool nice....they had it a little heated to take off the chill wonderful did some swimming in November wow no other place like southern California to be
November 25, 2015
Rated 4.0 out of 5.0 Tres bien pour notre famille
C'etait propre, pratique, la piscine nous a plu, puis le petit dej inclus. Les lits etaient bien confortables, notre seul problem etant que l'air/chauffage de la chambre ne fonctionne pas. Puis les enfants ont aime les cookies le soir.
November 25, 2015
Rated 4.0 out of 5.0 Bathroom
The bathroom door would not lock. We had to make sure when someone is using the bathroom. This was an annoying hardship.
November 25, 2015
Rated 1.0 out of 5.0 by YJJKM3 Holiday Inn Express Palm Desert, CA ~ Stay Away
Less than desirable accommodations and unsatisfactory resolution by manager.
November 22, 2015
Rated 4.0 out of 5.0 by Roadster_29 Fair value for the money
Nice , clean hotel in a good location in Palm Desert. Room was quite, neat and the beds were good. Had a problem regulating the A/C but it really cooled the room!! All in all a pleasant stay
November 19, 2015
Rated 4.0 out of 5.0 by Karinb Needs some upgrades
Van drivers excellent and very timely as they shuttled our group to and from HBF
Pretty exterior and the lobby is nice Friendly staff.
Renovations on one wing underway.
Room on 1st night was at end of hallway on first floor and no windows were operable for ventilation (and probably safety reasons) I requested a room change and the staff was very accommodating for second night and through my stay.
Room 336 was stuffy, and A/C unit did not offer just a fan for air circulation. AC noisy. Light on porch does not shut off and room darkening curtains don't meet fully. Bathroom light attached to fan and quite noisy, with dim light. Didn't use shampoo or conditioner- Soap was pretty melty! Carpet is just plain gross.
Workout room-Yikes The Elliptical trainer was on its last legs, rattly and noisy to use The over sized TV was too big for the room- and way too close to the 3 machines there No free weights. Appreciated the water and towels. Pool poorly maintained with leaves floating everywhere. Elevator made very creaky noises.
Food- I may have missed it, but there were no gluten free carb options other than yogurt (which I can't eat)- appreciate the peanut butter and jams for the bagels I purchased at grocery store. Good coffee.
Charlene is a gem- so friendly at 4 AM while I waited for my taxi. She gets a gold star.
Yellow cab didn't offer the 10% discount on my first trip- I was told to ask for it on the airport trip and it was then offered. Should be a posted sign to let us know.
November 9, 2015
Rated 5.0 out of 5.0 by Mr Bud Nice location
Very nice hotel...excellent location...friendly staff
November 2, 2015