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Rated 4.2 out of 5 by 118 reviewers.
Rated 2.0 out of 5.0 by One of the worst Holiday Inn Express hotels Hotel looks old and dingy. Room smelled horrible with some kind of strong, lingering air freshener. Bathroom space was so limited. Breakfast is horrible too. The gym is awfully small with only three equipments. The threadmill I was on didn't work well at all. Overall, the hotel was very disappointing...more like a motel than a Holiday Inn Express that I'm accumstomed to elsewhere. 23 August 2014
Rated 4.0 out of 5.0 by Nice hotel Good location and fair price. Room, breakfast, WiFi as expected at common Holiday Inn level. 23 August 2014
Rated 2.0 out of 5.0 by dissapointed I was happy to be back in Pasadena but the first nite was a disaster the smoke alarm went off twice and made all of us evacuate the premises- Mgmt.. did not bother to explain or apoligize for the problem- also the fridge did not work till the 2nd day and the morning of checking out at 9:15 the maid walked in without knocking- Now the good part the room was lovely and home office followed up on my complaint and comped me my first nite- I feel they were VERY UNDERSTANDING and will go back there in the next few months and try it again 19 August 2014
Rated 5.0 out of 5.0 by Great service The room was pretty good for our needs.We were just traveling and needed a place to stay on our way. The front desk personel were very proficient and helpful. The parking was good. The location was easy to find. The coffee in the room was good. 18 August 2014
Rated 5.0 out of 5.0 by Great stay! My family had a very comfortable 3-day vacation stay at this hotel while travelling around California. It was perfect for our requirements, including accessibility, facilities, cleanliness and value for money. I will certainly recommend the hotel and use it again if we are in the area. 17 August 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service I have been coming back and forth to Holiday Inn for two years now - staying here for more than five times in 2013. I enjoyed the camaraderie and professionalism of staff while enjoying my comfortable bed, breakfast, and great services. It is one of the best hotels to go when you are in town and near one of them. 14 August 2014
Rated 5.0 out of 5.0 by pasadena stay love to stay at holiday inns. always look for reservation there first. 13 August 2014
Rated 3.0 out of 5.0 by Trip JPL Poor service...poor front desk staff...each shift did not have the same training as the previous corridination 12 August 2014
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