Rated 4.2 out of 5 by 113
Rated 5.0 out of 5.0 by Koalabear Service
Great service and friendly staff and enjoyed the breakfast.
09 October 2014
Rated 5.0 out of 5.0 by rickeyroo Best Service
Best polite and professional service in 2014! New, clean and staff assisted with business transactions.
09 October 2014
Rated 3.0 out of 5.0 by JDANG could have been better
I stayed at this property a couple weeks back for a week and everything went well. This time I checked in and while he was not-rude or anything but the front desk fell a bit short making me feel like a valued guest. (Hi, click click click, here's your room) I'd rather check in with a computer. The same night I informed him that Discovery channel in my room did not work. Not trying to be a pest but this is the channel I watch the most so i had to ask. He said he will look into it and let me know. This was around 8pm. I didnt hear anything til 11 and went to bed. The next day I asked when i came back to the hotel and it still didnt work. He then had a technician worked on it remotely. After about 2 hrs they determined that its the TV. Then i was offered the option to change room. Since i'll have a few more days left I opted to change. I was changed to a suite which is nicer with a bigger TV. Come to think of it, why wasn't I offered a suite in the first place with my status? I wasn't even offered a snack so I guess upgrade didnt come to mind. I will stay here again because this hotel is much cleaner than the other HIE in the area. However, I hope it will be better next time.
07 October 2014