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Rated 4.9 out of 5 by 504 reviewers.
Rated 5.0 out of 5.0 by Welcoming, helpful, courteous staff! The Holiday Inn Express at Pensacola Beach is comfortable, clean, and set in a fantastic location. The staff went out of their way to make everyone in our group feel right at home. One night, we gathered as a group in the lobby, the staff brought supplies, ice for our drinks, and made us feel extremely welcome. Everyone in my group agreed that the staff went above and beyond our expectations. We all travel a lot for work and had a terrific experience at this hotel! 03 March 2015
Rated 5.0 out of 5.0 by Nice Property, Very Friendly Staff!! Stayed here on a school trip. Great hotel!! The staff was extremely friendly and helpful to our group. Property is beautiful. Rooms were very comfortable and clean. Only downside is, due to the low hotel availability, Pensacola Beach is a bit pricey compared to other beach locations along the panhandle of FL. 02 March 2015
Rated 5.0 out of 5.0 by Fabulous location and wonderful staff They can't control the weather but the staff always makes your stay here warm and inviting. 02 March 2015
Rated 5.0 out of 5.0 by Great location and fantastic staff This was my third time at this location. Staff are always friendly and welcoming. I look forward to staying here again in the future. 02 March 2015
Rated 5.0 out of 5.0 by Great location and wonderful staff We enjoyed our stay at HIE and would stay there again. Beach location was a plus. 01 March 2015
Rated 5.0 out of 5.0 by Excellent customer service!!!! Friendly staff My husband and I had a wonderful experience at this location. It was my husband Birthday, and he wanted to come to Florida. I wanted him to have a wonderful time. I contacted the Holiday Inn, and spoke with Ms. Diane, Manager she made my reservation for me. She was great!!! When we arrived we were welcomed with a big smile from Ms. Diane and Nicole. They really made my husband birthday a success, because they posted his name out front and our room was wonderful. My husband was surprise when he saw where we were going to stay, because we have stayed at this Holiday Inn before. When we come back to Florida, we will stay at this location again. Everyone was wonderful even the young lady that was preparing the breakfast. I really appreciate everything that your staff did to make my husband Birthday a success. Thanks! Joyce & Terrence 25 February 2015
Rated 4.0 out of 5.0 by Getaway at the Beach It was a very nice experience overall. Nice room, good bed and a good breakfast. But I really expected an onsite restaurant with room service at this price and this kind of resort setting. 25 February 2015
Rated 5.0 out of 5.0 by Wonderful hotel The entire hotel was excellant. Clean and friendly and helpful staff. Mattress was way to soft. We were told they were just replaced in the last 2 weeks. Would stay there again. 24 February 2015
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