Rated 3.9 out of 5 by 84
Rated 5.0 out of 5.0 by Susan71 Nice and Helpful Staff
Nice staff and it seems that most of the clientele is military related which I really enjoyed.
17 August 2014
Rated 5.0 out of 5.0 by Melissa1978 Nice hotel and friendly service
The hotel was nice, however we were in FL on a family vacation, it is about a 25 minute drive from the Pensacola Beach Island but we were told it was only 10. The area the hotel is in is not a good nor clean area, the hotel seemed out of place because it was clean both inside and out.
13 August 2014
Rated 4.0 out of 5.0 by Go Navy Good location - Facilities a little outdated.
Stayed here for a meeting at NAS Pensacola, good location and easy to get to the Base. One night however, our air conditioner was not working properly. Called to the front and spoke to Dusty, very nice. He advised that there were no rooms available and no maintenance personnel were on site. He did offer me extra points for the inconvenience, I have not yet received them though.
I "troubleshooted" the problem and advised Dusty that the air conditioner needed some PM to solve the issue. It was a long night in the Florida summer heat and humidity.
I hope this will be a learning experience for this hotel to keep the customers comfortable for the price charged per night.
Still looking for the points/comps that were offered.
11 August 2014
Rated 5.0 out of 5.0 by RobA65 Nice, clean room
Location convenient to the Naval Air Station. Easy to get to downtown Pensacola.
06 August 2014
Rated 1.0 out of 5.0 by Tipit Un happy experience
Poorly run facility. Towels out in the fitness room. Printer did not print/work well. Breakfast: rotten apples, hard/dry eggs, sausage was under cooked(microwaved)/not crispy, etc. Internet did not work most of the time I was there.
05 August 2014
Rated 4.0 out of 5.0 by Billybob118 Just OK
Price was acceptable when compared to similar properties. Bathroom was in need to attention in several areas. A/C was noisy and inefficient.
04 August 2014
Rated 3.0 out of 5.0 by Bosheep No WiFi
WiFi did not work on 3rd floor. Front desk said it was due to the number of users when the hotel was full. Gee...that made me wonder if the hot water would run out or if there would be enough bed sheets. No, that is silly because every hotel provides hot water...and WiFi. I could see multiple routers in play but I was disconnected and looking for a signal more than I was connected. Lack of WiFi seriously degraded my experience.
03 August 2014
Rated 5.0 out of 5.0 by patdarlene Staff were always helpful.
Clean and safe place to stay. Had no problems at all with the hotel or staff. Staff were always smiling.
03 August 2014