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Rated 4.0 out of 5 by 149 reviewers.
Rated 5.0 out of 5.0 by Very efficient and friendly staff We stayed at this hotel during a weekend at the East of England Show Ground. I was very impressed by the staff, particularly the duty Manager. All the staff were very courteous, friendly and helpful. Breakfast was better than I was expecting as it said it would be a continental selection but there was also a small range of hot food to choose from. I would definitely use this hotel again. 25 September 2014
Rated 5.0 out of 5.0 by Rlaxing atmosfer Very well looked after by the staff. The weekend was very relaxing and a great break 25 September 2014
Rated 5.0 out of 5.0 by Another good night sleep Great staff here and rooms always clean and comfortable bed. Look forward to returning next month. 25 September 2014
Rated 5.0 out of 5.0 by Great little stay Great stay although breakfast was a bit manic , not enough staff I think, but overall it was good can't complain 25 September 2014
Rated 2.0 out of 5.0 by Poor experience Staff pleasant. Room average but nothing more. Breakfast very very poor, little choice, poor quality, 'hot food' was cold! I will not stay here again when i can stay in several similar places locally who offer far better quality breakfast. 24 September 2014
Rated 4.0 out of 5.0 by Comfortable business stay Staying 4 nights for business - comfortable and clean bedroom made for an issue-free stay. Only complaints would be the water pressure in the shower and the lack of staff at the bar during the evening (they stay in the office and they can't see the bar area from where they sit). 24 September 2014
Rated 2.0 out of 5.0 by Good room but poor customer service The customer service was poor. The staff seemed to be more concerned about talking together rather than talk to the guests; surely just saying good morning is not too much effort. As a platinum member of the IHG rewards, I stay in a number of their hotels and this is the only one I will not be returning to. 20 September 2014
Rated 4.0 out of 5.0 by CLEAN AND comfortable as usual Had a good stay, the only problem being that we kept getting direct telephone calls which were not for us. Desk staff tried to call engineer but not available, we therefore had to disconnect our phone in room so as not to be disturbed. All else OK. 19 September 2014
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