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Rated 4.1 out of 5 by 121 reviewers.
Rated 5.0 out of 5.0 by Perfect for overnight stay needs Only needed to stay for one night but had everything we needed - clean room, comfortable bed, free wifi in room and common areas. Variety of options for breakfast and could chose quantity. Would definitely stay again if in the area. 17 July 2014
Rated 4.0 out of 5.0 by Clean and comfortable The family room was big enough for the three of us plus a dog. It was clean and comfortable but the fan was too noisey 17 July 2014
Rated 4.0 out of 5.0 by Good enough, but for breakfast..... Right outside the East of England Showground and close to the A1 this place is a handy edge of city stop-off. On arrival everything is just as expected from the brand. The now familiar warm welcome that has almost universally replaced Holiday Inn's oft poor reception service. A quick check in and a room that has the brand's top quality bed, fluffy towels and hot water galore. This hotel lacks air conditioning despite what looks like a fairly recent refit and that is a problem on warm nights with a fairly busy road nearby. Unusually breakfast was not so good here. Old stale and cold croissants and pain au chocolate were a let-down - you can usually rely on good fresh bakery goods. The now usual buffet of sausages and scrambled egg were on offer along with fruit, cereals and yoghourt. No complaints there! I'll hope the breakfast buns were a glitch that management will look into and then it will up there with the brand. 17 July 2014
Rated 5.0 out of 5.0 by Great hotel Great service. We always love our stay here,the staff are very helpful and friendly.We get a warm welcome back by reception staff.They are dog friendly and we find it very convenient for a break on our way to visit family in London.We try and get a special offer price and find it excellent value for money. 16 July 2014
Rated 4.0 out of 5.0 by Apart from breakfast I like Holiday Inn Express hotels in general. If you book right its good value for money. On this occasion breakfast let them down. The scrambled egg was a mass block which gave the impression of being there for hours even though we were down early. There was no bacon and all the food was tasteless even the pastries. The staff were all good, friendly and helpful so overall I rate it a good stay which with a little effort and cost on the breakfast front would have been near perfect. The rooms are always fine and I have no problem with their comfort. Much better than other hotels of a comparable price 16 July 2014
Rated 5.0 out of 5.0 by good location good location for the dog show at the Arena, plus you allow pets at the hotel is a plus 10 July 2014
Rated 5.0 out of 5.0 by Comfortable stay Staff very at tentative nothing to much trouble.It was very nice you were able to take dogs without any prejudice.Good food and service.. 09 July 2014
Rated 1.0 out of 5.0 by Twin Room Uncomfort I would ensure that when booking you strongly ensure you have a double room if you don't want a twin room with an uncomfortable single bed. A fan was included, this property does not have a/c and this just pushed the hot air around. I know they can't be responsbible for the weather but it is worth noting. The 'free' breakfast is ok, however tables are not cleared quickly enough. 08 July 2014
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