Rated 4.6 out of 5 by 149
Rated 5.0 out of 5.0 by EWH6 medical
This stay was for a surgery and for everything to go well was very relaxing. I would recommend this hotel highly
25 April 2015
Rated 3.0 out of 5.0 by pcsg145 Mixed reviews of this hotel
I've stayed this this hotel numerous times during my visits to Phenix City, Ala. I would rate most of my previous stays with 4 stars. However, this time the room was not as clean as I expected. I could see dusk along the the ends of the floor and the refrigerator handle had a sticky substance on it. Additionally, (upon my arrival), I complained to the midnight manage regarding the cleanliness of the bathtub and she promptly responded to my room and cleaned it.
That being said, I must state that the staff is always extremely courteous. I must also note that I would rate the mattresses as 5 on a scale of 10. They have never been comfortable.
23 April 2015
Rated 5.0 out of 5.0 by James41 Great facility and service
This is a very modern hotel with excellent staff and facilities. The rooms are very nice and very clean. We highly recommend this as a great place to stay.
22 April 2015
Rated 5.0 out of 5.0 by John1470 Pleasant Stay
Of all the places we have stayed we have never enjoyed the breakfast as much as we did here. No, not because it was free. It was because of the two wonderful associates that worked in the Great Room.
They were personable, upbeat, attended to your every need, went above and beyond to make sure their guests felt as if they were family.
21 April 2015
Rated 5.0 out of 5.0 by Glrnna overall stay
Overall stay was very comfortable. Some people like me have a problem with the fragrances used. It was just too much fragrance. Better driveway markers to help find the entrance because it is dark at that location. The internet connection may have been my virus protection program that would not let me access the internet.
20 April 2015
Rated 5.0 out of 5.0 by billygig Excellent
Katie the GM and Rodney the GP are awesome. Very friendly and accomidating
15 April 2015
Rated 5.0 out of 5.0 by Ramona54 Best Stay
I love the hotel and I would recommend it to other family and friends.
09 April 2015
Rated 3.0 out of 5.0 by Betty41313 Betty41313
My husband and I have been staying in Phenix City, Al. several times a year for several years. Things have really changed. The beds were not comfortable, the food in the dining area was not the same and not very hot. Because of these things my husband has suggested that we look for another place to stay when we come to Phenix City.
08 April 2015