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Rated 4.2 out of 5 by 163 reviewers.
Rated 5.0 out of 5.0 by Great facility and staff This was my first time staying at this particular location, and aside from a bad experience with the dryers not working on the first night (for which the staff promptly addressed) the accomodations for the rest of our four night stay were top notch. Checkin was a breeze and they already had my Premium Elite upgrade ready without my having to ask. The staff were always cheerful, polite, and professional. The room was great, the bed was comfortable, and the level of cleanliness first rate. Breakfast in the morning was a step or two above the typical free breakfast fare with decent eggs and sausage; my only suggestion would be to have some more mainstream yogurts available instead of just the "greek" varieties. 26 August 2014
Rated 4.0 out of 5.0 by GRACIAS SUPERO MIS EXPECTATIVAS , RECOMIENDO VARIAR EL MENU DE LOS DESAYUNOS , EL PERSONAL Y LA LIMPIEZA LO MEJOR !!! 25 August 2014
Rated 5.0 out of 5.0 by Clean/Comfortable and Great Service Upon arrival we were greeted quickly and with smiles. Helpful front desk personnel for directions. Room was clean and what was expected. Quiet halls at night. Breakfast was hot and great variety of items available. Clean common areas inside. Clean and upkept common grounds outside. 25 August 2014
Rated 5.0 out of 5.0 by Great Stay My stay was great! Hotel staff was very accomodating. Especially for our request for more towels. The room was comfortable. Everything was clean. 19 August 2014
Rated 4.0 out of 5.0 by Quiet and Cool While the hotel is clean and relatively comfortable, the bed is MUCH too HARD and the pillows are MUCH too SOFT. The chair in room 312 is very uncomfortable to sit in for more than 20 minutes. The breakfast staff is doing a GREAT job and the food is plentiful and tasty, although the orange juice was very watery a couple of days we were there. Room 312 was VERY quiet and the A/C worked GREAT. On my fourth day there I personally took the maintenance manager to my room to point out the caulk/paint all along the top of all three walls in the shower. I told him that a simple razor knife would easily remove it without causing and damage to the tile walls. He agreed with me but during the next SIX days I was there, nothing was ever done about the caulk/paint. Our room was only vacuumed one time during the 10 days we were there and this was the day after I complained to the front desk. This hotel is so MUCH BETTER than the Holiday Inn Hotel & Suites at Sawgrass Mills which is just a few blocks north. I've stayed at the Sawgrass location on two different occasions and think this Plantation location is MUCH better. 18 August 2014
Rated 3.0 out of 5.0 by Parking The stay was well above average, but the parking situation leaves a lot to be desired. There just isn't much parking withing range of a door. 18 August 2014
Rated 4.0 out of 5.0 by Reasonably Clean and Comfortable but BAD Parking While the hotel is clean and relatively comfortable, the bed is MUCH too HARD and the pillows are MUCH too SOFT. The chair in room 312 is very uncomfortable to sit in for over about 20 minutes. The breakfast staff is doing a GREAT job and the food is plentiful and tasty, although the orange juice was very watery a couple of days we were there. Room 312 was VERY quite and the A/C worked GREAT. This hotel is so MUCH BETTER than the Holiday Inn Hotel 18 August 2014
Rated 5.0 out of 5.0 by good experience we have stayed here in the past and intend to stay here in the future 17 August 2014
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