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Rated 4.1 out of 5 by 305 reviewers.
Rated 3.0 out of 5.0 by Mejoren la calidad lo puse en la explicacion de la encuesta, nunca me atendian el telefono, los servicios de cuarto no disponibles y el de transportacion menos. la taraifa la cambiaron a la hora de la llegada y nunca me dieron la factura June 19, 2016
Rated 5.0 out of 5.0 by Mis vacaciones en Playa del Carmen Cama cómoda y servicio excelente. Estuvo todo magnifico. Solamente sería importante que tuvieran más opciones en el buffet de desayuno, hace falta variedad y sazón. June 14, 2016
Rated 5.0 out of 5.0 by Good hotel/good value, especially for brief stays I stay at the HIE PdC 10-plus times a year for a night or two each time on my way to and from the Cancun airport and Mahahual. I'm generally doing business or visiting with friends in Playa, so I don't need to be on the tourist strip or the beach (although I hear that the beach area the hotel makes available to guests is nice). What's important to me is the value, convenience and service. The location in relation to the places i need to go in town is good, the big parking lot reduces my stress level considerably (finding parking in PdC is next to impossible), as do the elevator and the option to have someone help me with my (many) bags, and I really enjoy the free breakfast. The staff is very capable, professional and friendly. All in all, I find the HIE to be the perfect place for me to stay for a few days in PdC, and I often recommend it to others. June 12, 2016
Rated 5.0 out of 5.0 by de maravilla la atención del personal desde la llegada fue de mucha amabilidad, siempre con una sonrisa y eso hace que uno se sienta mucho mas como tranquilo y relajado sin importar el puesto del personal todos y cada uno dispuestos a proporcionar soluciones y nunca hubo una respuesta negativa, limpieza en el interior del hotel tanto en la habitación como en áreas comunes y en los salones. los destinos de visita como la playa, ferri muy cercanos. simplemente felicidades a todo el equipo que ahí labora. mil gracias por sus atenciones June 10, 2016
Rated 5.0 out of 5.0 by Muchas Gracias Contrate los salones en forma remota, para realizar un evento, recibi el apoyo de forma extraordinaria y mi evento fue todo un éxito También contratamos 15 habitaciones y nos otorgaron un precio especial.. Todo el personal muy amable y las instalaciones muy limpias. Seguramente regresare para hacer mas eventos. FELICIDADES June 8, 2016
Rated 5.0 out of 5.0 by excelente sigan como hasta ahora, es importante lo que hacen para no solo mantener su calidad de servicio y atencion, si no tambien para mejorarla y poder satizfacer las necesidades de sus huespedes gracias June 6, 2016
Rated 4.0 out of 5.0 by buena ubicacion Tiene buen internet Habitacion grande Muy beun precio Buen trato al cliente La alberca no funciona June 6, 2016
Rated 5.0 out of 5.0 by Excellent Hotel, Excellent Price, Excellent Location, Everything Excellent I would highly recommend this hotel. I chose this hotel for a group of 27 that was coming from US to work in a mission trip. The staff was very helpful, food in breakfast buffet was delicious (not your usual US breakfast btw if coming from US), pool was not working when we first arrived but they had it working very fast. Internet was great, location to main city shopping area and food locations was a huge asset. Starbucks less than 5 minute walk if you want, can't get better than that!. Very clean and efficient. So good, it took us away from Cancun area hotels and we were not let down at all! Worth it all! June 5, 2016
  • 2016-06-23 T22:31:21.944-05:00
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