Rated 4.5 out of 5 by 165
Rated 5.0 out of 5.0 by clhenning60 Always comfy.
This is our home away from home when visiting our kids at Carthage College. Clean, comfortable, quiet. We appreciate the friendliness of the staff as well.
25 February 2015
Rated 5.0 out of 5.0 by MiddletonMom great value, friendly staff
Staff was very friendly, helpful when minor problem arose (broken hair dryer, replaced within 10 minutes).
25 February 2015
Rated 3.0 out of 5.0 by Cliff & Darlene Comfortable bed, room needed maintenance, lax staff
Room showed signs of not being maintained very well, staff were somewhat lax and did not provide requested wake-up call. Bed was very comfortable and room was warm and comfortable even with very cold weather outside.
24 February 2015
Rated 5.0 out of 5.0 by rrroller Kenosha visit
Excellent stay, staff was very friendly, especially the housekeeping staff, parking was a challenge, but that was because of the snow. Other than that, it was an excellent stay and I would stay there again, but use the hot tub next time.
23 February 2015
Rated 5.0 out of 5.0 by Souders1 Friendly staff
We had to adjust our stay due to weather conditions and our flight being canceled. The staff was understanding and worked with us. we were greeted as soon as we arrived with a smile
13 February 2015
Rated 5.0 out of 5.0 by FDLRoseanne Great hotel but hard to find.
Everything was great, especially the hot breakfast, but the property is off the major highways and is difficult to find.
11 February 2015
Rated 4.0 out of 5.0 by Local girl Good staff
Clean and comfortable rooms, good staff, efficient and nice
10 February 2015
Rated 5.0 out of 5.0 by Chicago Toy Man Snowed In
My honey and I visited Lake Geneva for a getaway and to see the snow sculpting championships.
I picked the Pleasant Prairie location because I had stayed there on other occasions and felt good about the place.
My honey was very impressed by the hotel and its amenitites.
That Saturday night a blizzard arrived and shut everything around us down.
Sunday morning we decided we could not leave so thanks to Linda behind the counter we were able to keep our room at a good rate and wait out the snow removal.
Linda was so courteous and helpful. Not just to me but to everyone arriving and on the phone.
Debbie in the kitchen kept our bellies full with a great breakfast that was hot and plentiful with a great variety of things to eat.
Since it was Super Bowl Sunday and we couldn't travel out to dine Linda once again came to the rescue. She provided us with menus to local restaurants and we found someone able to deliver food to us in spite of the weather.
Kudos to Linda and Debbie for their professionalism and courtesy and helpfulness.
No doubt we will be back.
06 February 2015