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Rated 3.6 out of 5 by 248 reviewers.
Rated 4.0 out of 5.0 No problems apart from the size of bed/duvet Our first experience of Holiday Inn Express, chosen initially because of location - excellently placed for an evening concert at The Lighthouse, just three minutes' walk away. Excellent parking, easy to find and access. Helpful staff at check-in, mentioned all we needed to know. Good sized room, well equipped with unmarked modern furniture and plenty of electric sockets. Exceptionally quiet at night, both inside hotel and externally. Bed was the big let-down for us; relatively narrow for a double these days, and with a double duvet that barely covered, literally only a couple of inches down either side, so both of us woke at times owing to draughts! Breakfast was adequate; I had the hot option which was very limited in choice but otherwise good, whilst wife had continental, with "diy" toast producing barely more than warmed-up bread. Check-out was quick and with no surprises. Overall good/very good, apart from that bed. 27 October 2014
Rated 1.0 out of 5.0 by Poor Poole Towels very hand Curtains had no stop on one end Final Bill was incorrect 27 October 2014
Rated 5.0 out of 5.0 by Good Hotel I can recommend this hotel,clean,and very helpful staff. 23 October 2014
Rated 4.0 out of 5.0 by Handy location for Poole Lighthouse I stay at the Holiday Inn Exprees Poole because it is a handy location for Poole Lighthouse. Th e rooms are comfortable. The seperate charge for parking introduced about 12 months ago is tedious. Room rates seem to have recently increased by more than inflation. The breakfast is ok but good to with slightly more choice and the hot food being cooked more frequently ratherthan sitting there warm 20 October 2014
Rated 2.0 out of 5.0 by Holiday Inn Poole This is a one off for me, I use this chain a great deal so this one was a exception being very poor. 19 October 2014
Rated 4.0 out of 5.0 by Helpful Reception staff Consistent with good standard experienced at other Holiday Inn Express hotels. Located near shops and quay. Chose an upgraded/superior room but it didn't seem much different to standard HIE rooms and wasn't really worth the extra money. Snacks consisted of 2 bottles of water and 1 packet of crisps - for 2 people. Television was smaller than usual but that wasn't a problem just a bit of a surprise for a superior room. Will stick to standard room next time. 18 October 2014
Rated 5.0 out of 5.0 by Great hotel for a stopover. Lovely clean room. Bathroom a little dated but spotless. Décor and cleanliness of hotel lovely. Great facilities. Staff were friendly, polite, and very helpful. Convenient parking. Good choice of food and drink for breakfast and as much as you can eat. Free tea and coffee during our stay in the lounge area, plus facilities in the room. Bar open late, a bonus. Very relaxing, enjoyable stay. Will definitely stay there again. Fabulous value for money in my book. 16 October 2014
Rated 4.0 out of 5.0 by Above Average Hotel Generally good overall experience at the hotel. IHG Platinum membership should be recognised and upgrade toiletries provided if room upgrade not available. TV Remote could not be found - later found under the bed. Hotel did not appear to be busy, however, refurbished room on 3 floor not offerred. 13 October 2014
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