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Rated 3.7 out of 5 by 219 reviewers.
Rated 2.0 out of 5.0 by Beds ok but breakfast poor The room was to a reasonable standard, although our family room only had 2cups/coffee and one cup dirty . No bacon, tomato or mushroom for breakfast seems perverse. 25 August 2014
Rated 5.0 out of 5.0 by Holiday Inn Poole Excellent Holiday Stay Arrived early (2pm) for a 3pm check-in but we are allowed to check-in as our room is ready. No fuss check-in. Hotel's quite clean as experienced with other Holiday Inn hotels we've stayed before. Room's quite nice and big (family of four). Hotel is just a 10 minute walk to Dolphin Shopping Centre and a good 20-25 minutes to The Quay. Standard breakfast refilled quickly by attentive staff especially TJ. Parking: Just be aware that they charge £5 per 24 hrs, not really quite sure about this as we have been away most of the day during our stay. Should be less for HIExpress guests??? 25 August 2014
Rated 2.0 out of 5.0 by Dissapointing experience I have stayed in much better and cheaper hotels than Poole Holiday Inn Express. Most of the staff did not understand English or very polite. Poor lights in room and bathroom, slow water flow from shower and taps, Lots of improvments need here little things matter Just basic things, Would I stay here again..NO Car park charge too..Why? not value for money iI expected better form holiday Inn 23 August 2014
Rated 3.0 out of 5.0 by comfortable bed Great location. Average room but quite highly priced. Breakfast a let down with lack of choice with watered down juice and hot chocolate. Would not book to stay here again. 21 August 2014
Rated 3.0 out of 5.0 by Cleanliness! This holiday inn is ideal for central Poole near to transport links. Not the cleanest of Holiday Inns and the linen had holes in. The bathroom needed attention with reguards to cleanliness. Not to the standard we usually find within the Holiday Inn chain. The complimentary tea/coffee facilities in our room had no tea or milk and had to go to reception to get some (not ideal after a long journey). The staff when about were helpful. 18 August 2014
Rated 5.0 out of 5.0 by A very convenient HI Express Stayed here for two nights with my wife and son. Everything was ready at check-in (including a cot in the room) and the process was smooth and efficient. All the staff were very polite and welcoming and we had no problems with our stay. The location is good to walk into town, Poole park and all the way to the sea front. We would stay here again. 11 August 2014
Rated 5.0 out of 5.0 by Great place to stay! Fantastic stay - incredibly warm welcome by desk stuff - big thank you to receptionist Karolina who provided us with all information we needed, very professional, polite and kind person. Room very clean, perfect temperature thanks to air condition in the room. Room big enough for family with 2 kids. Comfortable bed. Dark enough at night, no noise even with window open. One thing I would like to mention is the soap in bathroom - it has funny way of squirting in wrong direction and it ended up on my top rather than hands... Very tasty breakfast, good choice of food. Nice coffee and selection of teas. Overall fantastic place to stay and we will visit again for sure! 11 August 2014
Rated 3.0 out of 5.0 by Good clean and spacious The bathroom fan wasn't working so there was a musty smell. The staff were polite but their limited English hindered effective communication. The room was clean and beds comfortable. Was pleased by the large lobby and dining size so you didn't feel cramped. Choice of food was fair. Found out that Poole Quay is a brisk 10 min walk away from hotel which was great! A play room or TV room would be brilliant as there is little to do with kids in the evenings. 11 August 2014
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