Rated 4.1 out of 5 by 30
Rated 1.0 out of 5.0 by bela23 not pleased
Booked hotel through the hotel website paying straight away. 2 bedrooms , one for 2 adults and another one for 2 adults and a child, To my surprise when we got to the hotel the girl at the desk told us the credit card hadn't been accepted and our rooms were not booked. Showed her the confirmation email,
she told us we were lucky that there were rooms availabe (lucky? I had the confirmation) and that we should have rang the Hotel to confirm the booking....makes no sense, why use the website then..???.There was never a problem with the credit card and I am still waitint to see the credit card statment to make sure I havent been charged twice.
Its all going from bad to worse....now she was going to be really nice and give us the same rate for the room as we have booked.
To finish this review just to say the bed is really unconfortable so it was a night of no sleep.at all.
Just to make it clear I have stayed in many Holiday inn express Hotels before and was always very pleased with staff and room, sadly not this time.
20 September 2014
Rated 4.0 out of 5.0 by Anónimo 19 Personal muy amable
Destaca la amabilidad del personal del Hotel. En general el estado de conservación y limpieza es adecuado y hace agradable la estancia. El sofá cama de la habitación era bastante incomodo para dormir niños comparando con otros hoteles Holiday Inn Express. En general es una opción muy buena para alojarse y lo recomiendo.
11 September 2014
Rated 5.0 out of 5.0 by JMBJWMW Wonderful Pastel de Nata
I stayed in Porto for three nights. Rate was very good value. Hotel is well placed for transport links to the airport and centre of town. It is a short walk to the beach and there are plenty of shops, bars and restaurants in close proximity. Breakfast was delicious. I enjoyed a Pastel de Nata every morning. Hotel is new and clean throughout. Mattress was a bit hard for my liking. A mini bottle of proper shampoo in the bathroom would be helpful. There is a generic bottle of soap, shampoo and body wash on the wall that left my hair like straw.
04 September 2014
Rated 4.0 out of 5.0 by Theo. Una magnífica experiencia.
Nuestra estancia en el Holiday Inn de Porto-Exponor nos ha satisfecho completamente.
La situación con respecto a Oporto es inmejorable: el autobús en la misma puerta te deja en veinte minutos en el centro de la ciudad;los horarios son amplísimos, tanto a la ida como a la vuelta;la puntualidad, impecable; el aparcamiento, justo frente a la puerta del hotel, permite dejar el coche durante toda la estadía sin ninguna preocupación.
El personal del hotel, simplemente genial.
La limpieza y amplitud de las habitaciones, sobresaliente.
El desayuno-bufet, suficiente. Únicamente, para las estancias largas, se echa de menos un poco más de variedad en el fiambre.
En definitiva, para nuestra próxima visita a Oporto, contad con nosotros!
28 August 2014
Rated 5.0 out of 5.0 by viajar es fantastico Me lo recomendaron y yo hago lo mismo
Estuvimos dos parejas de amigos de ocio , visitando la belleza de Oporto. es un hotel que aseguro que volveré. EL personal muy amable y te resuelve tus problemas muy rapido y te aconsejan para restaurantes que son un acierto. hemos dormido fenomenal , descanso total , nada de ruido .
el desayuno estaba bien , aunque se puede mejorar muchisimo.
y lo único que añadiria , es que ese hotel necesita más personal para la cantidad de huespedes que tiene.
seguro que volvemos.
21 August 2014
Rated 5.0 out of 5.0 by Rancic Muy buena opción
Hotel perfecto para descansar antes de coger un vuelo tempranero en el aeropuerto de Porto. Calidad en las habitaciones, servicio y limpieza. Precio correcto.
19 August 2014
Rated 4.0 out of 5.0 by TFlack Nice hotel, modern, clean, no frills
We booked for 4 nights, subsequently dropped last night because we finished purpose of our trip early (no reflection on hotel). Staff were helpful and no issues cancelling the last night's stay.
Room was quite small, we booked for couple plus two small children, but on check-in found they said room was too small for the sofa bed and cot which we'd booked. But staff were helpful in putting two cots instead, which worked because both our kids were small. But the booking system really needs to know that this room cannot take a cot if sofa-bed used for third person.
Breakfast was limited to continental, which was not a big deal but a couple of hot options like eggs would have been nice.
Would have liked a room safe too. But overall hotel was modern, clean and staff were helpful. Plenty of parking right outside. Hotel not really close to much except a supermarket, nearest restaurant 5-10 mins walk. But if you have a car, not a problem.
15 August 2014
Rated 4.0 out of 5.0 by EdnaW Good if you have an early morning flight
We stayed here because we had a 6AM flight out of the Porto Airport. The airport is about 10 minutes by taxi away, or a 15 Euro trip. The hotel is quiet, but there is no restaurant nearby. You can walk to the Pingo Doce grocery store and get food, but if you want a restaurant, you will have to take a taxi.
The hotel is in an industrial park, but there is a bus stop right outside that will take you right downtown and back! Just make sure you read the schedule because it doesn't run frequently. We were able to spend a lovely afternoon in the old part of Porto and then take the bus back to the hotel with no problem.
The staff was quite helpful and friendly and the room was clean and comfortable.
17 July 2014