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Rated 4.0 out of 5 by 571 reviewers.
Rated 4.0 out of 5.0 by Decent Hotel but Needs Maintenance Hotel needs some updating. Carpet is worn and elevator buttons held on by electrical tape. Location was good; room was reasonably quiet and staff was very pleasant. With limited options in this area, would recommend but you get what you pay for. October 8, 2015
Rated 1.0 out of 5.0 by need to wake up and put some money back in Tatty Hotel - no maintenance - lift controls taped to lift wall with tape - other lift not functional. mattresses need replacing. Breakfast the cheapest sausages available in the UK and no bacon or fried eggs October 8, 2015
Rated 3.0 out of 5.0 by Capitalises on location Location at Gunwharf Quay is excellent, so the hotel has to be recommended. However, almost any competition could have a detrimental effect. Corridor carpets are stained, with fraying apparent at some bedroom entrances. Two lifts installed, but only one operates, and that does not inspire confidence, the control panel being patched/attached by duct tape, and the button for reception floor being decidedly 'wonky'.. Breakfast is pretty basic, indeed overall mediocre. Not an inexpensive property for what it offers, but its location is the clincher. It would be good were another chain to open in the complex, for this could improve standards. October 8, 2015
Rated 4.0 out of 5.0 by Ideal stop over for Portsmouth Nice friendly welcome from the staff and all you would wish to get from a Holiday Inn Express that is in an excellent location on Gunwarf Quays, ideal for shopping or the Ferry. Only down point is the poor quality of sausages and no bacon at breakfast, the sausages taste as if they contain more breadcrumbs than meat , but this is standard throughout this chain, not just at this lovcation. October 5, 2015
Rated 5.0 out of 5.0 by Excellent hotel, great location We were very happy with this hotel. It couldn't have been better placed for our visit to the historic naval dockyard. The underground parking was cheap and convenient, and we even got 20% off a meal in the Gunwharf Quays complex. The room was basic but quiet and the beds were very comfortable. We had everything we needed: we used the free wi-fi. The staff were friendly and efficient and let us book in early. Breakfast was fine for coffee, cereal, toast, etc - but avoid the rubber sausages and powdered egg ... October 4, 2015
Rated 4.0 out of 5.0 by Nice Modern Hotel The hotel is situated near Portsmouth Harbour Railway Station and within Gunwharf Quays. It is a modern hotel,although having the check- in area on the first floor was strange at first. The reception lady was very helpful.We chose to stay at the back of the hotel for the ..less noise ! The room/bathroom was very clean,comfortable bed.It would of been nice just to have a top sheet to hand ,as duvets can be hot to sleep under in mild to warm weather. The downside was the buffet style breakfast.On the cooked side,just a choice of beans,scrambled egg,poor sausages plus one other, which I have forgotten. None of it was hot...just warm ! coffee from the machine was bland. This hotel was not cheap.They need to do better on the breakfast front,for what is otherwise a good hotel October 1, 2015
Rated 3.0 out of 5.0 by Great location but... The GOOD... Hotel located at Gunwharf shopping center, easy access to shopping, food, and transportation. The BAD... But the hotel itself, it needs some serious amenities upgrade. (1) WIFI is unusable, very slooow and kept timing out and sometime unable to login, (2) Breakfast is un-appetizing, sparse selection, (3) Out-dated and tired carpet, and (4) Duck tape holding up the elevator panel with only one elevator working October 1, 2015
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