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Rated 4.0 out of 5 by 545 reviewers.
Rated 5.0 out of 5.0 by Lovely location Gunwharf is a great location for shopping and eating. Hotel is on site with easy parking. Staff always welcoming. Bedrooms comfortable and quiet. Only ever one lift working though! Breakfast ok. Wifi excellent. August 24, 2015
Rated 3.0 out of 5.0 by family room sleeping not good if we came again on our own it would be ok not with children, all your staff were great and very friendly August 23, 2015
Rated 5.0 out of 5.0 by Great Experience Convenient location for the historic dockyard, food outlets and shopping etc. Customer care and information was excellent as was the comfort and cleanliness of our rooms. Food was more than adequate and plenty of variety catered for all needs. August 21, 2015
Rated 1.0 out of 5.0 by ROOM KEYS ARE UNRELIABLE OUR ROOM KEY WOULDNT WORK FROM THE BEGINNING OF OUR STAY. rEFUSED TRO SUPPLY NEW ROOM SO WE HAD TO RELY ON MEMBER OF RECEPTION OPENING OUR DOOR EACH TIME WE NEEDED ACCESS. THEY ALL SAID THIS WAS OFTEN HAPPENING. NO REAL APOLOGIES. DISASTROUS VISIT!! August 19, 2015
Rated 5.0 out of 5.0 by comfortable bed in excellent location Excellent location for visiting Portsmouth Gunwharf Quays or historic dockyard August 11, 2015
Rated 4.0 out of 5.0 by convenient As I was out to dinner this was a convenient place to stay, not just for the restaurant but also the shopping. Comfortable and clean with friendly staff. August 9, 2015
Rated 4.0 out of 5.0 by Room by the port Excellent location to shops, bars and restaurants. Reception staff friendly and efficient. Breakfast staff not as helpful. Suggestion - could you offer complimentary tea and coffee to your guests at this hotel as in leave the breakfast coffee/tea machine on all day. Pillows too hard and uncomfortable which impacts on the nights sleep, shame when everything else is good August 7, 2015
Rated 3.0 out of 5.0 by Great Location The hotel is central to everything. The staff were great. This hotel took advantage of The America's Cup event during my time there and the prices were 2x to 3x higher than normal. Since all hotels in the area were near capacity. For eg: Saturday night stay was 3x the cost of the norm, the other evenings varied for a twin room but were still very high. I do understand the increase in price but the carpet in the room was very soiled. With my price paid they could have easily replaced the carpet and had lots of money left over. They will clean up breakfast early, so you must arrive early to enjoy. I would recommend this hotel because it is central to everything at their normal prices. August 6, 2015
  • 2015-08-26T10:20:46.791-05:00
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