Rated 4.1 out of 5 by 460
Rated 2.0 out of 5.0 by Annette7676 Noisy hotel, poor value
Not impressed with this hotel. The only good thing about it is the location.
Breakfast is probably the worst I have ever experienced in a hotel, just sausage (which were cheap and nasty) beans and scrambled egg. This was called an English Breakfast! Microwave porridge in packets, nasty sliced bread and a poor range of cheese and the odd pastry.
The bed was on wheels and kept moving away from the wall, the net curtains were hanging off and the noise from the bar opposite was so loud that it kept my daughter and I awake.
All in all not a great experience, I didn't realise that holiday inn express was such a budget hotel, the IB IS is way better, half the price and does a cracking breakfast... This hotel is relying upon it's position on Gunwharf Keys to attract customers and to be honest that's thenonly thing that's good about it.
The male reception staff were very helpful but the female staff who dealt with our checkout couldn't have cared less about our poor experience.
29 March 2015
Rated 3.0 out of 5.0 by DavidP33 Everything seems cheap
No shampoo, no conditioner, no lotion, cheap paper products, same breakfast selection every day, water on floor, slow internet...
but Courteous staff, great area, good mattress, ...
26 March 2015