Rated 4.2 out of 5 by 316
Rated 2.0 out of 5.0 by DaveinUK Going Downhill
Gunwharf Holiday Inn is the perfect location. The problem is, their reputation is built entirely on that. The room bathrooms were not clean, the carpets in the rooms and common areas were stained and ripping up, and the breakfast was terrible. On top of that, the breakfast plates and tableware were not clean. They hotel was full, and the staff didn't seem to be able to keep up.
The staff is very helpful and friendly and, as mentioned, the location is second to none. For that reason, I have stayed at this location about 10 times. Each time is more disappointing, however, and I do not know if I will stay there again.
06 September 2014
Rated 2.0 out of 5.0 by GmaW Repeat visit
Disappointing, felt that standards had gone down since we stayed there last
04 September 2014
Rated 3.0 out of 5.0 by Rocker Slightly more than adequate
Anything that was good about this useful, efficient and convenient jumping off point for an early ferry to France was overshadowed (!!) by the filthy and stained carpet in room 102 - Yukk. (Management please note). At the equivalent price of two clean, charming, welcoming overnight stops in France and / or Spain, there's no excuse for this lazy, uncaring attitude to cleanliness.
01 September 2014