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Rated 4.7 out of 5 by 164 reviewers.
Rated 5.0 out of 5.0 by Great service, clean and comfortable I enjoyed my stay. The service was very good and the staff were all extremely friendly/helpful when prompted. The complementary breakfast was nice. The room was very clean and comfortable. I only encountered a problem with the pillows due to needing extremely firm pillows but other than that, the bed was very comfortable and room very fitting for a business trip. Thank you! 26 August 2014
Rated 5.0 out of 5.0 by Best Staff Ever I travel every couple of months and used to pay top dollar at a competitor hotel thinking to pay extra for comfort and cleanliness. However, the staff was mediocre and I decided to try Holiday Inn Express in Ramsey, NJ (a couple of hours away from my usual location). While I would prefer a room with a separate living area as I usually have coworkers join me for meetings, I have to say that the superior service and hospitality I receive each time I book a room here, is what made me decide to have this hotel be my "home away from home" when I travel. David is always smiling, knows me by name and accommodation requirements, and is always willing and able to assist me with any needs I may have. He treats me as if he is my friend, not just another guest at the hotel. He should be awarded for his exemplary service and customer relations skills. If not for David, I may still be paying more at a competitor hotel and getting less-than-perfect service. Because of David, I drive 2 extra hours than usual just to know that every time I book at this hotel, I have no worries and always have a great experience. 24 August 2014
Rated 5.0 out of 5.0 by Affordable comfort in northern NJ I stay at the Holiday Inn Express on Route 17 North every time I travel to New Jersey to visit friends and relatives. The location is excellent with easy turn-around access on Route 17 and the rooms are comfortable and well maintained. The staff are most helpful and provide excellent service. Overall, this inn represents good value for my travel dollar! 20 August 2014
Rated 4.0 out of 5.0 by Staff a plus at this hotel Staff were helpful and prepared to go the extra mile to meet our needs. Evening cookies and water really appreciated. Breakfast was plentiful and well presented 19 August 2014
Rated 5.0 out of 5.0 by Helpful staff and grate service friendly staff combined with a great clean bed and bath made for a restful stay.Also A wide variety of hearty breakfast choices.Will definitely come back. 19 August 2014
Rated 4.0 out of 5.0 by Clean comfortable room The whole facility was clean and comfortable. The staff at the desk was friendly. A great place to stay in the Mahwah area. 19 August 2014
Rated 5.0 out of 5.0 by Outstanding I was only there for one night but I have never been treated so well. They go out of their way to accommodate you 15 August 2014
Rated 5.0 out of 5.0 by nice place stayed after our wedding and were pleased with the service cleanliness and friendly atmosphere. 15 August 2014
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