Rated 4.4 out of 5 by 189
Rated 2.0 out of 5.0 by Emeryville 167 Comfortable bed but not really that clean
The hotel's overall appearance is very nice, the staff was nice, beds are extremely comfortable and the décor in the room is really nice. HOWEVER, when it comes to the restrooms in the hotel rooms/suites I would rate them very poorly.
I stayed at the hotel and arrived very late in the evening, was extremely exhausted and check into the hotel, the first room the restroom hadn't been cleaned, but the room was cleaned. Immediately notified the front desk, they changed the room, but the next morning when I awoke to use the restroom, I noticed a dead bug in the tub, the toilet paper roll was low - it hadn't been changed, and the tub seat was really dirty. Also I notice a long blonde hair in the stack of clean towels, so I would rate them poorly as the two rooms had dirty restrooms - forgot to mention the first room, someone had released themselves in the commode and had not flushed it.
The rooms are very nicely decorated and the beds are comfortable, but is HIGHLY unlikely that I would be willing to stay at a Holiday Inn Express based on this experience.
15 September 2014
Rated 4.0 out of 5.0 by Michael S. Angenehmer Aufenthalt
Das Hotel ist sehr gut gelegen. Es gibt ein reichhaltiges Essensangebot in der Nähe, welches zu Fuß zu erreichen ist.
Die Zimmer sind sauber und groß.
Das Frühstück ist sehr umfangreich und das Personal sehr aufmerksam, so dass alles sofort nachgefüllt wird.
Das Personal ist sehr hilfsreich.
Würde diese Hotel wieder wählen.
13 September 2014
Rated 4.0 out of 5.0 by emainea Comfortable bed and great service
We stayed in a standard room with a king bed. I absolutely loved the bed it was extremely comfortable. Room was very clean. My only complaint were the hundreds of kids running the hallways ( because there was a basketball tournament in town that same weekend).
04 September 2014