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Rated 4.4 out of 5 by 153 reviewers.
Rated 4.0 out of 5.0 by nice hotel Nice hotel in airport area. Quiet, clean and excellent staff. 25 October 2014
Rated 5.0 out of 5.0 by Clean This hotel was very clean all around, from the commons areas to the room. Comfortable beds and quiet hotel. Our room was on the 1st floor and thought it was huge for 2 queen beds (not sure if all rooms this big). 23 October 2014
Rated 5.0 out of 5.0 by Clean Rooms and Great Service I enjoyed my stay here at this hotel. It was the first time I actually stayed there as I usually stay at the Silver Legacy but because of it being SV weekend and the rooms being so overly priced I wanted to try it out. I was upgraded to the King Suite and it was very clean and spacious. The shuttle service was a plus and I asked him if he was able to drop me off and pick me up at the Grand Sierra. I would defiantly stay there again. Unfortunately, I had to leave early so I wasn't able to stay for breakfast, but I am sure it’s like all the others have a good variety. The only downfall is I can't stand the pillows (too soft# which I wasn't able to sleep well but I usually bring my own and forgot :# Also, maybe there can be some snack options for the late nighters. I had to leave at 5:00am and I didn’t see anything out (snacks, fruit, muffins, etc.) that I would be able to purchase to eat like the Auburn Blvd, Sacramento Hotel has set up. At the time there wasn’t anyone at the front desk to help me as I waited there a several minutes so I was able to grab someone from the back of the dining area. 21 October 2014
Rated 5.0 out of 5.0 by Great Service and location The staff were very friendly and helped me check in early before the 3 pm check in time. The bedroom and bathroom were both very clean and the bed was extremely comfortable. the breakfast buffet was hot and plentiful the items were always fulling stocked. I will definitely stay here again and recommend it to anybody!!!! 20 October 2014
Rated 5.0 out of 5.0 by Clean and nice, great for the price! Staff was friendly and accommodating. They recommended a great restaurant when I requested a nice steakhouse that was *not* a chain. Bricks was just what I was looking for and a short drive away. I will definitely stay here again. . 20 October 2014
Rated 5.0 out of 5.0 by Complete comfort, great service and we love this place!! Friendly staff and addressed our issue - the TV sound was not working properly and it was taken care of immediately :-) Good breakfast chooses with protein as well - thank you!! 16 October 2014
Rated 5.0 out of 5.0 by We'd stay here again This was our 2nd stay and both have been very good. The staff is helpful, the room was quiet and comfortable, the breakfast was a step above most complimentary breakfasts. If we need to stay in Reno again, we'll stay at the Holiday Inn Express. 15 October 2014
Rated 4.0 out of 5.0 by great sleep Was passing through Reno and wanted a hotel away from the casinos to get a good nights sleep. This place was wonderful. 14 October 2014
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