Rated 4.5 out of 5 by 127
Rated 4.0 out of 5.0 Great Staff and Great Room
Everything was great, except for the breakfast!!! There were powdered eggs, watered down juice and pasty pancakes, sausage gravy that taste like glue. Nothing like the Holiday Inn Express in Agusta which I paid the same price. They had a REAL Hot Breakfast with (grits, bacon, sausages, real sausage gravy, great biscuits, potatoes w/mushrooms if you like, full fruit bar, 4 kinds of juices, great coffee, someone who would make you omelets if you wanted and soo much more. I thought all Holiday Inn Express hotels were the same. I WAS SOOO WRONG! After taking 2 bites, I dumped my plate and went out to breakfast! I guess the only thing Holiday Inn Expresses have in common is great rooms and great lobbies. I will ask concerning breakfast before returning to any of these hotels so I know in advance. The Agusta hotel spoiled me!
28 August 2014
Rated 5.0 out of 5.0 by DPJUNIOR Perfect for a great rest
Clean and comfortable room, staff attentive and very helpful with restaurant selections in the area.
27 August 2014
Rated 5.0 out of 5.0 by cgeclectics Outstanding Service
From the moment of check-in to check-out and all contacts in between, the staff were courteous, professional and responsive. The free breakfast was over-the-top wonderful and an excellent way to start one's day. The accommodations were clean, comfortable and beautiful.
26 August 2014
Rated 5.0 out of 5.0 by Bill 105 great service
I would rate this facility one of the best I've stayed at in the past few years. The staff was very helpful. The room was well appointed, very clean and relaxing. I will be staying at this facility again in the near future.
21 August 2014
Rated 4.0 out of 5.0 by Mark789 Good
Overall very good, Nice area, easy access, good price
19 August 2014
Rated 2.0 out of 5.0 by sboa20 Maybe it was just staying on the first floor
The issue we had with this Holiday Inn Express was that the room felt and smelled damp. Although the bed was comfortable, the sheets felt damp but they weren't. The floors seemed damp as well. We attributed this to possibly being on the ground floor. This has occurred in southern states before where the humidity must be worse on ground floors. My wife has severe allergies to smoke and although this was a "non-smoking" room, she smelled cigarette smoke...and she has a nose like a bloodhound!
Our breakfast was good and the staff was excellent. The price was excellent. The overall cleanliness was very good.
I know Holiday Inn Express facilities are usually very good and our stays at these facilities are very good to excellent....however, this one was not.
13 August 2014
Rated 5.0 out of 5.0 by liketodrive Very nice hotel at great value
Pleasantly surprised by the quality of this hotel. Spacious updated rooms, very comfortable beds, hot breakfast provided for free, friendly staff. Highly recommend!
12 August 2014
Rated 5.0 out of 5.0 by bailie123 Richmond Hill HI Express
Service was great, room was well furnished and comfortable Staff was unbeliveably eager to please and friendly
10 August 2014