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Rated 4.5 out of 5 by 214 reviewers.
Rated 5.0 out of 5.0 by Great Stay Nice hotel, friendly staff, great breakfast made for an enjoyable stay. 27 November 2013
Rated 5.0 out of 5.0 by Top Notch! My wife and I had an amazing stay at this property recently. The whole experience was top notch...... from the very comfortable room, to the quality of the sleep experience and the delicious, varied breakfast offerings. But above all, and what made this stay exceptional, was the sincerity and friendliness of the staff, who through their actions made it clear they were there to ensure we had the best possible stay with them. Keep up the great work...... we'll definitely be back! J.M., Belleville 18 November 2013
Rated 4.0 out of 5.0 by Great experience Overall, a nice hotel with clean, modern rooms. Staff are friendly and helpful. Area to improve includes providing daily complimentary drinking water for IHG members (all the Holiday Inn hotels in Asia provides these). Also, the heater unit in my room is quite loud. 18 November 2013
Rated 4.0 out of 5.0 by Great location, friendly staff Friendly staff. Especially Frezi (Breakfast staff) and Nureen at Front Desk (I hope I spell her name correctly). Cleaning staff forgot to clean my room, Nureen offer to bring towel and toiletry to my room. She also personally came to the room to check out the TV when we had some problem with it. Frezi tried to care for my mom who was 91 years old while she was having breakfast there. Excellent complimentary breakfast and 24 hours coffee services. Convenient location. Restaurants in walking distance. 12 November 2013
Rated 4.0 out of 5.0 by Weekend Stay My wife and I enjoyed a very comfortable two evenings here on our visit. Appreciated all staff, from the front desk to everyone attending to our personal feedback throughout our stay. We look forward to returning soon and making use of your preferred client rate offer. 10 November 2013
Rated 5.0 out of 5.0 by Clean and comfortable, the entire staff is fantastic, professional and pleasant! In my travels Holiday Inn is the vendor of choice for corporate travel, but I would prefer to stay at this Holiday Inn by choice. The property is meticulously maintained and the staff is just fantastic! 28 October 2013
Rated 5.0 out of 5.0 by Like Home We stay at the Holiday Inn Express for ten days or two weeks every year. It has started to feel like home to us. The service is excellent and never changes. Some of the faces change but they always have the same attitude, friendly, helpful, and professional. 24 October 2013
Rated 5.0 out of 5.0 by Comfortable bed and great room and service. Great location and fantastic front desk service upon check-in. 24 October 2013
Rated 4.0 out of 5.0 by Wi Fi unstable The overall living experience is good. Nice reception and ladies serving the breakfast are friendly and cheerful. It will bother me is the wifi connection. The signal is weak in some area inside the room. It can be connected few minutes then the connection was lost. Don't know why? It then cannot find the hotel network Name in the wifi search list. 20 October 2013
Rated 5.0 out of 5.0 by Outstanding room and great staff! Hotel staff was fantastic and assisted setting up a last minute reservation. The room was great and rivaled upscale resorts! Thanks! 17 October 2013
Rated 4.0 out of 5.0 by Great as always! Stayed our usual 2 nights. Everything was good as always. Breakfast is decent with free refills of Coffee and juice. Great for a family with small kids. A really good value. Thanks Holiday Inn Markham :) 16 October 2013
Rated 5.0 out of 5.0 Excellent choice We are happy to recommend this hotel. The room was spacious and clean. Breakfast had enough choices for everyone. 15 October 2013
Rated 4.0 out of 5.0 by Richomd Hill Nice property with ample parking and easy access to the 407. Only issue was room was right beside the elevator, but the hotel was fully booked and there want much in the way of options. Staff was fantastic and very attentative. Would certainly recommend. 15 October 2013
Rated 5.0 out of 5.0 by HI Express Markham never fails to impress Returning to the hotel .never fails to impress. Staff are exeptionally curteous and welcoming, rooms are comfortable and clean, and my stay is pleasant. Great place to choose. 14 October 2013
Rated 5.0 out of 5.0 by Great value, convenient location We stayed here in Sept for a long weekend getaway. We were very pleased with the hotel location, cleanliness of the room, in room wifi & free parking. This hotel is close to the Pacific Mall and there are plenty of restaurants around the hotel area (some right across from the hotel). The included breakfast was good (have both hot & cold items). Would stay here again. Highly recommended hotel 13 October 2013
Rated 4.0 out of 5.0 by Breakfast Good selection and great staff personality enjoyed my staff 11 October 2013
Rated 5.0 out of 5.0 by Staffing Staff are very helpful land make you feel at home. Great service 11 October 2013
Rated 3.0 out of 5.0 by Typical holiday inn Stayed at the holiday inn Gym is very small and cramped Missing the hot tub or sauna that many have Staff is very friendly I enjoyed the stay but found it average and typical of the Holiday Inns elsewhere 06 October 2013
Rated 5.0 out of 5.0 by Great front desk staff Great staff when I arrived and during my short stay. Very pleasant and always said hello or good night. 06 October 2013
Rated 5.0 out of 5.0 by Great stay! I booked two rooms because of business travels, and since I'm an IHG Rewards Club member, my room got upgraded. I stayed in the king suite, while my colleagues had two queen bed suites. We were both impressed with the rooms and overall cleanliness. There are plenty of restaurants within walking distance from the hotel. We highly recommend this hotel - we will probably come back soon! 04 October 2013
Rated 4.0 out of 5.0 by Breakfast Hotel overall was nice and we'll kept. The one thing I would add is more salt and pepper at breakfast. They had them on the few tables that they had and it was awkward asking somebody are you finished with that? 02 October 2013
Rated 5.0 out of 5.0 by Great Location Always an enjoyable stay. Great Location. Room clean and comfortable. Good value. 29 September 2013
Rated 4.0 out of 5.0 by Incredible Room Had not stayed at this hotel before. Never worry about room quality when booking for King bedroom on business, but this room was closer to a suite than a normal King. Whether this is the standard for this hotel or the result of a complimentary upgrade, I'll be sure to rebook here next time. 28 September 2013
Rated 5.0 out of 5.0 by One of the highlights of our vacation How often does a stay at a motel become one of the highlights of a vacation? After staying at the Holiday Inn, Markham my family spent more time afterwards talking about our pleasant stay than we did about the vacation itself. The staff was the friendliest, most helpful we've ever encountered over the years. Some examples of this were the breakfast staff drawing us a special map, unasked showing some of the better dining spots in the area. The same staff coming over to our table and chatting with us about the city, the best tourist attractions and just pleasant banter in general. Our room was comfortable and above all, spotless. The pool was clean and warm and at breakfast the pancakes were made individually so they would be fresh for the patrons. We will definitely choose this motel if ever in the area again, They really do care about the comfort of their customers. 28 September 2013
Rated 5.0 out of 5.0 by Outstanding Staff The staff at this facility are great and make you feel like you are home. We stayed at this hotel for a couple of weeks while our house was being renovated and enjoyed our stay. Thanks C.O Thornhill,On 27 September 2013
Rated 5.0 out of 5.0 by Terrific Experience Have stayed in several hotels in the Toronto area since our daughter lives there. This is by far the best, most value friendly and comfortable accommodations we have had in the Toronto area. Thanks so much, Holiday Inn @ Richmond Hill. 25 September 2013
Rated 5.0 out of 5.0 by Awesome As always, a pleasant experience. I travel frequently, and even among Holiday Inns this hotel is a nice one. 25 September 2013
Rated 5.0 out of 5.0 by No Complaint with this hotel rate The staff service and room cleanliness are excellent. I like the hotel location with the reasonable room rate. 24 September 2013
Rated 5.0 out of 5.0 by great staff and nice room Great staff, from check in to check out - it was service with a smile. Thank you for a great experience! Rooms are spacious, clean and comfortable. 24 September 2013
Rated 5.0 out of 5.0 by Very clean and nice hotel This is one of my favorite of the Holiday Inn hotels I stay in throughout the US and Canada. Very clean rooms, friendly staff, and close to several great restaurants. 23 September 2013
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