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Rated 4.0 out of 5 by 115 reviewers.
Rated 4.0 out of 5.0 by Convenient, comfortable and friendly service The HIE in Riverhead is conveniently located to major shopping and attractions. It is easily accessible from Route 495. The hotel has friendly staff and is very comfortable, exceeding HIE's standards. 18 August 2014
Rated 4.0 out of 5.0 by Comfortable and clean room Enjoyed our stay for a night. We stopped over on our way to another location and had a good night of rest, which was very much needed. 15 August 2014
Rated 4.0 out of 5.0 by No Real Problems - Happy, Comfortable This hotel is very well maintained and clean. The location is excellent for central food, shopping, and short drive beach access. The staff varied from friendly to professional. Free breakfast was very good, clean, and the breakfast room relaxing with plenty of table space for both the large groups that were there that day as well as the couples to have there own quiet corner. The room was clean, with very good bed and abundant quality pillows. They obviously steam clean the carpets regularly, in the room and the hall. The décor was fresh and relaxing. One wall socket in the room did not work, rendering that lamp non-functional, but there were plenty of other sockets and lamps in the room to use. The outdoor pool is in the shade in the morning, rendering it a little chilly, but the sun began to strike the pool area about 1030 am and fully covers it by noon. The pool hours were superior to most hotels. There were a lot of dead bugs in the pool from the prior night, so they should start looking at net cleaning the pool when they open it in the morning. The pool opened at 8 am: we were in it from 9 to 11 am....with the dead bugs. Other than that the pool furnishings and grounds were very good, and they have hotel beach towels available to borrow, I believe (saw them out, but we didn't need or request any ourselves). 15 August 2014
Rated 5.0 out of 5.0 by Convenient & Comfortable The location was convenient for us, immediately off the Long Island Expressway and a short drive to our eastern Long Island destinations. It's proximity to dining options was a plus. We enjoyed the bright breakfast area and its offering, but our lasting impression was the spacious room, comfortable bed, and selection of labeled pillows (soft and firm). The desk staff was cordial and very helpful with our numerous questions. 15 August 2014
Rated 2.0 out of 5.0 by Couldn't sleep but Breakfast is good This hotel is sooo noisy. There were people screaming, fighting cursing and drinking by the pool till 4 am. We could not sleep, We told the front desk about 4 times, nothing was done and noone came to tell them to be quiet, we know because we had a room right in front of the pool. The breakfast starts early, so you can't sleep because of the noise coming from there. it was a total mess. They also messed up our checkin time, which caused us to not be able to change for the event we were attending. This after we were told that we could check in at a certain time. Wouldnt stay here again if it was free. 14 August 2014
Rated 3.0 out of 5.0 by Overpriced Really overpriced for a mediocre hotel and required a two night minimum. Room was fine -- clean enough, but nothing special. The breakfast was nice to have, but the food was lacking. The service was good. 13 August 2014
Rated 5.0 out of 5.0 by Very clean and comfortable bed A Very clean facility, comfortable bed, courteous staff, great free breakfast 13 August 2014
Rated 5.0 out of 5.0 by front desk very knowledgable rating of hotel 110 percent ! Brittney was very nice food was great gym was clean great spot for a hotel maid service was rite on and very nice coffee was a little weak we had a awesome time pool was very clean and just big enough we would love to stay there again need more parking . 12 August 2014
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