Rated 4.3 out of 5 by 43
Rated 4.0 out of 5.0 by medoItaliano very good hotel
They are good in everyThing except they say in the guest service guide in the room that they can arrange airport shuttle but when i asked for it they said no we don't have and called a cap. Bathroom bit small but ok.
But overall with good.
25 November 2013
Rated 5.0 out of 5.0 by Chivas57 Great Stay
I often stay here for business rather than staying at a pricier hotel because I get the "extras" for being a Priority Club member. As a gold member, this stay gave me the "key" to the 2nd floor lounging room. It didn't seem like much but since I had take out from a local restaurant, rather than eating in my room, I ate in this lounge, watched a big screen TV, free water/soda, free snack, and had the comfort of eating at a table where I could spread out my food and feel comfortable. This was definitely a nice "extra". I like that they serve good breakfasts. And they also have fresh homemade cookies at the front desk counter! Who doesn't want that? The rooms are always clean and spacious too. I rate this a 10.
07 November 2013
Rated 5.0 out of 5.0 by Laura175 Comfortable bed and awesome breakfast!
Stayed three nights last week and was extremely pleased. Room was very comfortable and very clean. It appeared to be recently redone, and the bathroom and sink area were beautiful. Great deal for the money . . . And the staff members were very cordial and helpful, especially those that worked the breakfast. Would return again and recommend in a heartbeat!
24 October 2013
Rated 5.0 out of 5.0 by martfam4 great manager
We got our reservation at the last minute- we arrived early and the manager got our room ready early so we could change clothes for a wedding- the staff were nice and friendly- and the breakfast was awesome!
16 October 2013
Rated 5.0 out of 5.0 by antman80 always a great choice in Rochester
I have stayed here a number of times in the past several years and it is
always a good choice. The location is convenient, the staff are all friendly and competent, the rooms are clean and comfortable and the breakfast choices are always varied and wholesome. I would strongly recommend this facility.
12 October 2013
Rated 5.0 out of 5.0 by grumpy36 Staff & service
when we checked in my priority club number was not on file. the man that checked us in said not to worry he would add it and gave us snacks & beverages that priority club members receive.
09 October 2013
Rated 5.0 out of 5.0 by okan Great Stay
This was a great stay and I would most likely stay here again if given the choice.
08 October 2013
Rated 5.0 out of 5.0 by Ed4303 Like Coming Home
It was our second visit in two months to Rochester to attend a family members wedding.
From the time we walked into the hotel we felt like we were at home . The only difference was that that we were greeted by
Ed at the front desk were he gave us a big welcome and our room keys.
After a good nights sleep we headed down for breakfast where Kelly was busy making sure that everyone and I mean everyone in the room was getting what the wanted to eat or drink. She made the start of our day enjoyable.
When we got back up to our rooms Shannon and Debbie were already working , since we have a special needs child they were nice enough to give us extra towels and trash bags to clean up after him.
Our second day at the hotel started out as good as the first the only difference was the a very nice young man by the name of Shaquan was taking care of the breakfast room . He to made sure that what ever you needed was at hand.
When we came down with our bag to leave Doug the manager was behind the desk and wished us a safe trip home. You could not as for a better group of people.
06 October 2013