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Rated 4.7 out of 5 by 542 reviewers.
Rated 5.0 out of 5.0 by Quiet, comfortable Nice refurbished HIE with pleasant lobby and dining area. Room was recently rereshed and very comfortable. July 30, 2015
Rated 5.0 out of 5.0 by A day to relax The staff is always very kind and considerate from the time I check into the hotel until I check out. They always make me feel very comfortable and at home while I am there. It is truly a pleasure to spend time at this hotel. July 29, 2015
Rated 5.0 out of 5.0 by Great Value Comfortable room at great location with reasonable price. July 25, 2015
Rated 5.0 out of 5.0 by Convenient, Clean It was convenient and clean. The TV worked well. I watched Mistresses. That show is trash, but my sister made me watch it the week prior and I was captivated. Breakfast was good. I was intrigued by the Japanese option. There was rice, but I couldn't find the miso soup. I opted for fake eggs and "meat." July 20, 2015
Rated 4.0 out of 5.0 by Good Hotel Great Rate and high hospitality. I could enjoy Japanese steamed rice and miso-soup at complimentary breakfast. July 20, 2015
Rated 2.0 out of 5.0 by Several Issues - But Room Clean Hello, They're were several issues with this Holiday Inn. When we arrived..the hotel desk level appeared nice, once to the room appeared an older hotel re-modeled for Holiday Inn in a hurry? Example: the pictures were the same,but some were upside down compared to the others, the carpeting (new# was stretched too much in some areas #room next to bathroom# & not enough in other areas # door next to adjoining room..bubble#. Old furniture re-purposed? But that really wasn't the issue..just thought you would like to know. **Issues were air in living room was not cool. maintence called & after testing he exchanged the unit. It was much better. We had asked for a roll away bed. We left & came back to hotel...and called the front desk. No answer after repeatedly calling #it was about 9 to 10 p.m.# Husband called the housekeeping..they said ok. Waited, waited. Called front desk again..finally got answer . She said "okay, I just put an order in for it". #11:00 p.m.) Maintenance brought up the 1950's bed. It was weird, but my son used it. The next morning- the Omlettes had what I guess is "salsa" in them. They were SO gross! I threw mine away. No one is eating them! Why put salsa in omlette? Checking out at front desk...the fellow didn't say how was your stay or anything. He finally gave me my reciept and I left. It was strange. I had just visited a wonderful Holiday Inn in Shoboygen, WI as was very pleased, so I booked another in Rolling Meadows. This one cannot match the customer service or cleanliness. Maybe they need to take a trip & be mentored by the one in Shoboygen? The room WAS clean. That was a plus. But, the floors in the main lobby had muddy foot prints through it. Again Weird. Needs better customer service at front desk and needs more oversight by management. July 19, 2015
Rated 5.0 out of 5.0 by Good for manager's special Manager's special at dinner was good. It is good to relate with Holiday inn. July 18, 2015
Rated 4.0 out of 5.0 by consistent It was another good stay. My best was on 10/16/2009. i'll never forget that one! July 18, 2015
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