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Rated 4.1 out of 5 by 638 reviewers.
Rated 5.0 out of 5.0 by Nice hotel for a quick stay The original room type that I booked was no longer available, but the staff at the front desk was very nice and upgraded my family and I to a room that fit our needs. I still am unsure how I specifically booked a 2 queen room and that room was given away to someone else, so beware when selecting a specific room type that you may not get it. The room was spacious, a few minor cosmetic items such as peeling/bubbling wallpaper but the beds and chairs were very comfortable. The hotel breakfast is pretty standard, but if you have any food allergies (such as eating gluten-free), your options are VERY limited. It's included so you can't expect too much but other than cereal and pancakes, you're really out of luck. Hotel is located close to a Target and multiple food locations, near Allstate Arena and not far from the airport at all. May 28, 2015
Rated 5.0 out of 5.0 by Perfect for the night I had a last minute conference to attend, luckily this Holiday Inn express had a room. There are a good selection of restaurants down the road (Important to me). They had everything you would expect from a Holiday Inn Express. The only thing I found odd, was that they decided to put in a kiddy-pool instead of a hot tub. May 28, 2015
Rated 4.0 out of 5.0 by Staff and Bath The staff did not appear engaged with the customers. Their was one woman in her 50's that worked in the Breakfast Room and she did engage. Everyone else you had to approach them and then it was a rather "dry" experience. The bathroom door is in the way of the toilet. The day I checked in there was a plastic lid on the night stand and the next day the coffee cup I used was still on the night stand. Water was hot. Nice. May 26, 2015
Rated 5.0 out of 5.0 by Clean room The breakfast did not open until 6:30 am and thus I was NOT able to take advantage of this service. May 24, 2015
Rated 5.0 out of 5.0 by holiday inn express chicago ohare Very nice staff. Felt safe and secure - unlike many big city hotels. May 23, 2015
Rated 4.0 out of 5.0 by Good Value The cleaning staff and Janitorial staff were excellent. The front desk staff was friendly and efficient. It takes 75 - 90 minutes to shuttle to O'Hare and take the CTA blue train into Chicago. There is a lot of road construction going on around the hotel right now. The complimentary breakfast could have had two lines going, rather than just one. It is a comfortable (good amount of space) and relaxing breakfast area. The lobby and first floor hallways are generous. The shuttle to O'Hare leaves every 30 minutes to and from, sometimes gets delayed. Could be a better price point for the room, especially for a IHG club member. May 22, 2015
Rated 5.0 out of 5.0 by great night of stay hotel was comfortable and enjoyable. staff was friendly and attentive to needs. bathroom very small and shower curtain was not in great shape. pool water was quite chilly May 22, 2015
Rated 5.0 out of 5.0 by Everything about hotel was nice but Front Desk I would stay here again. Front desk staff needs to be trained on customer service. May 22, 2015
  • 2015-06-01T10:41:53.207-05:00
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