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Rated 4.3 out of 5 by 208 reviewers.
Rated 5.0 out of 5.0 by Good service, as always I use the hotel a lot and find the service always to be excellent. Only thing that could be improved is the bandwidth of the Wifi, but since it is all included I can't grumble too much! 23 November 2014
Rated 4.0 out of 5.0 by Very Comfortable and Clean Excellent warm greeting to start. Staff very friendly, and the room very comfortable and extremely clean. Perfect for an over night stay. My only gripe was the breakfast...Only scrambled eggs, sausages and beans . No fresh fruit or white bread 18 November 2014
Rated 4.0 out of 5.0 by Clean and comfortable - friendly staff! Our stay at this hotel was very enjoyable. We had an early start and having breakfast available from 6.30am was excellent. The new design and facilities were just what we needed. 18 November 2014
Rated 5.0 out of 5.0 by Great party venue Hotel provided well for an engagement party and many guests stayed. Many came from a distance, Manchester, Canada, Spain. Everybody enjoyed the evening as the function room was well presented and near to the adjoining bar area. Comfortable seating was available joining on to the function room so guests wishing a quieter spot away from the dj could sit and relax. 18 November 2014
Rated 4.0 out of 5.0 by Easy Access and good parking Easy to find with ample parking and with staff that are very attentive and helpful. I always ask for a room with an Odd number as it is on the opposite side of the building from a very busy main road and for all the excellent provision in the hotel HIE have made a major mistake with the double glazing - the very design does not reduce noise! 17 November 2014
Rated 1.0 out of 5.0 by Third stay a disappointment I stayed again at this hotel as I was so impressed the first time - this time was a totally different experience unfortunately. Although the room was clean and tidy and had a comfortable nights sleep I was disappointed with the staff whom I praised so highly on my last visit and subsequent review. This time was a very clinical almost cold manner from all staff, with the exception of the housekeeper. A very unpleasant check in, breakfast and check out. Breakfast itself was hot, lots of choice and fresh as were previous visits. Left feeling completely disappointed and underwhelmed. 14 November 2014
Rated 2.0 out of 5.0 by Disapointing stay My partner and I stayed at HIEX Rotherham North for two nights in Nov 14 while visiting a very poorly relative. The room and, in particular, the bed were lovely, and we had two great night’s sleep; however on both mornings the breakfast was oversubscribed and the staff were unable to keep up with the demand for sausage and scrambled egg, which unfortunately ran out as I collected some toast, so I had to wait over 10 minutes for the next batch, and of course by which time my partner had finished her breakfast... The other disappointing event was because my partner accidentally left her hair straighteners in the room and we didn’t realise until very late on Sunday evening; I called the hotel as soon as possible on Monday to be told they would have a look and get back to me... You’ve guessed it! They didn’t... I called again on Tuesday....and this time they did call back once to let me know that they would investigate this time and then call back... They didn’t..! So by Wednesday lunchtime I managed to speak to a manager, who promised to thoroughly investigate this time, but as you’ve probably guessed by now it was far too late, and there was no sign of the straighteners or any idea when they’d been moved or by whom... We accept that it was our fault that we left something behind but if the staff had gone and looked promptly as soon as we asked we might have had more chance of finding them... So now, although this hotel was in a perfect location for our visits, because of the disappointing customer service my partner refuses to stay there again. 13 November 2014
Rated 5.0 out of 5.0 by Staff at Hoilday Inn Rotherham North The staff at Hoilday Inn Rotherham North are excellent, very friendly and helpful. Keep up the great service and look forward to staying again. 13 November 2014
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