Rated 4.5 out of 5 by 337
Rated 4.0 out of 5.0 by ola97316 Comfortable bed and great service
I liked the cleanliness. The room was quiet despite being in the City Centre. The staff was great.
I only wish there was an iron in the room, I needed to go down to the reception, take a key card to another room, do my ironing there, return the card to the reception and only then return to my room.
November 23, 2015
Rated 5.0 out of 5.0 World class service
Originally chose this hotel due to it's great location right in the centre of Rotterdam. I quickly realised that it wasn't the location that made it great but rather the staff who work there. I've stayed in hundreds of hotels all over the world. From budget to high end but none of them matched the warm welcome and great service given by the staff here. Great customer service is not just part of their job, it's a way of life for them.
If you want to be treated like a guest you can stay at any hotel in the world. If you want to be treated like you're part of the family then stay here.
Thanks Eef, Priscilla, Petra, Aaditi, Marijn and the rest of the team!
November 21, 2015
Rated 4.0 out of 5.0 by timmylovesrome Pleasant Service
The hotel is located in a convenient area. The service was excellent and breakfast was adequate.
The rooms were neat, but the walls were dirty and had marks all over them. Time for some updating.
Good value, good location.
November 18, 2015