Rated 4.3 out of 5 by 246
Rated 4.0 out of 5.0 by Randy1952 ruston
standard hi express stay. Nothing bad. Nothing spectacular
April 27, 2016
Rated 3.0 out of 5.0 by ursoftwaresucks Lacking In Attention
Stayed in this hotel for a little more than 3 weeks while on business. During this stay I never saw the manager. Having stayed in 4 or 5 other IHG hotels during the past 9 months, my expectations were higher based on those stays. All the previous hotels have very friendly management and staffs. The amenities at this hotel was lacking in comparison. The breakfast choices were nearly exactly the same seven days a week. The swimming pool was drained most of the time. There were no washers or dryers. There were no evening social hours.
The desk staff was never able to print my bill and charge my card according to my requests as required by my employer for my expense account.
There was a general lack of attention to detail by the staff and I attribute that to the management. Am really not sure if I received any recognition for my IHG Rewards Club Membership ?
I would have moved to a different hotel except the other two where I inquired were full.
April 24, 2016
Rated 4.0 out of 5.0 by Papermoon Ruston Holiday Inn Express
Great Location to stay at. Located near where I need to be for my work. Hotel staff is very attentive.
April 23, 2016
Rated 4.0 out of 5.0 by Hucklebery Quality of accommodations and staff good
Please read my previous comments regarding my experience on pricing
April 21, 2016
Rated 5.0 out of 5.0 by nmcintyre Nice hotel for visit to Grambling University
Our stay in Ruston was made pleasant by being able to stay at this property. It is a little challenging to get to as the road which leads to the hotel has a sign displayed in front of what looks like an old garage. We passed right by it not realizing it was a road leading to the property. The property itself is lovely. The room was comfortable and we had a good nights rest both nights. The decor is a little dated and there was mold around baseboards and toilet. Overall the bathroom was clean. However, I would expect that a property of this caliber would address these issues. On a side note, there is no laundry facility at this property.
I would definitely recommend this hotel and will probably stay here again if we have reason to visit Ruston.
April 15, 2016
Rated 5.0 out of 5.0 by cindyps Clean
Enjoyed our stay at Holiday Inn Express. They have very friendly
April 13, 2016
Rated 4.0 out of 5.0 by nolagirl43 Good Hotel
Good hotel, very clean, attentive staff. I really enjoyed the breakfast; I was unaware that it was included when I booked the hotel.
April 13, 2016
Rated 3.0 out of 5.0 by FishinMadness it was ok
needs updating, rooms were alright. Was a smoking room so there were burns on the carpet.
April 5, 2016