Rated 3.9 out of 5 by 105
Rated 3.0 out of 5.0 by AJD73 good..not very good..not poor.
Good bed, pillows, guest room, but breakfast should be better.
People friendly and effective check in and check out.
18 August 2014
Rated 5.0 out of 5.0 by yngforlif Great value and comfort
I took my teenagers to the New Orleans area for the first time and had an awesome experience. The location to the airport was the perfect distance and the Hotel was situated near connecting highways which made getting to the downtown area very easy. My suite had two comfortable queen beds and the room had 10-12 feet high ceilings which made for a very spacious feeling. This location has an attached BBQ Restaurant with awesome food. The area also had other smaller restaurants as well. The rooms were quiet and the Hotel presented a very classy impression. Incredible value and would highly recommend this Hotel and location.
15 August 2014
Rated 5.0 out of 5.0 by John17989 NOLA Airport
The experience was overall very satisfactory. I would stay there again when traveling in and out of MSY.
11 August 2014
Rated 2.0 out of 5.0 by mama of 2 Ok if you don't want a clean room and towels.
I would recommend this hotel only because it is close to the airport. It seems to be safe and secure. There is a good restaurant attached. BUT, good luck trying to get a clean room and clean towels or swimming towels. We were staying for 10 nights. We needed our linens changed at least once. We needed fresh towels occasionally. It was HARD to receive any housekeeping service. The general areas of the hotel are tidy but not super clean. I'm not sure if the pool was ever cleaned. The front desk staff is not very polite...more "business" like than friendly and helpful.
It will be a nice hotel if you want a place close to the airport. Our room was quiet. We did not ever hear any airplanes.
10 August 2014
Rated 5.0 out of 5.0 by Eastern Shore Good Stay
Great place and relaxing property. I had a small complaint about the refrigerator being smelly, but they took it out of my room and thoroughly cleaned it. Would stay again if I'm ever in the area.
05 August 2014
Rated 5.0 out of 5.0 by Pigglet No complaints
I hane nothing bad to say about my stay in this hotel.
05 August 2014
Rated 5.0 out of 5.0 by JMadsenJ Outstanding facility and amenities
Our accommodations measured up to my expectations. Attractive room, comfortable bed, spotless housekeeping and a well-rounded complimentary breakfast.
29 July 2014
Rated 1.0 out of 5.0 by Trelica No towels, No clean sheets. WOW !
I have a long-standing relationship with Holiday Inn - dating back to my childhood. I am very disappointed at the neglect and service I received at the Holiday Inn Express New Orleans Airport South. I will not stay at this hotel again. I cannot in good conscious recommend this hotel to anyone I know.
I was in town for a long-standing music festival, 20 years. I do not believe the hotel did not anticipate a large census. The hotel reported that they were "out of towels". I did not receive fresh towels for 2 of my 4 days residing in the hotel. My room was NEVER cleaned. The bed were not made in 4 DAYS, the trash was not emptied in 4 DAYS. This level of service is unacceptable and intolerable. While the front desk staff was not rude they worked little to meet my constant request for fresh towels and a clean room. My stay at this Holiday Inn was of no value to me because I did not receive a good service.
I could have easily stayed at a friends and received better treatment
28 July 2014