Rated 3.9 out of 5 by 109
Rated 5.0 out of 5.0 by Stover@eaton Great
Great rooms and great staff couldn't ask for a better stay.
27 August 2014
Rated 4.0 out of 5.0 Great stay
We enjoyed our stay. The staff was accommodating and courteous.
22 August 2014
Rated 5.0 out of 5.0 by MsCherilyn Great value and Good location!!!
I was looking for a place to stay near the airport that was clean and affordable. Now cleanliness is my biggest issue when finding a hotel, so I actually visited about five hotels and looked inside the rooms and facilities before deciding where to stay. This hotel had the best cleanliness, the best breakfast area and the best pool. When you first walk in, it's beautiful! The people were very pleasant to deal with. There is a pretty good BBQ restaurant practically attached to it. So was it perfect? No. There were some places that could stand improvement... but it outshined the others I looked at by a long shot. So what were those areas? Well, it was at the end of the evening when we went to the pool, but still I thought the pool should have been much cleaner. Being close to the airport makes the location good, but in this case, there is next to nothing close by for picking up food items and what not unless you go to a gas station convenience store a ways down the road. You have to make a special trip to get your items before going to the hotel. While this hotel was much cleaner than the others I looked at, I actually looked at several rooms to find one that was most acceptable because some of them had some questionable areas in the bathroom. The up side to this is that the hotel clerk was extremely kind and accommodating by letting me evaluate so many rooms to find one that I was most okay with. They have a small amount of items for sale as a convenience to the guests, but man! the prices were outrageous! We're talking $3 for a tiny snack size bag of Doritos. Now let's talk rates! I am military, so sometimes that means the rates go down and other times it means the rates go up (yeah, really ... up!). In this case, I was pleasantly surprised with a great government rate. The airport shuttle is available, which is a plus, but just know that you have to schedule it before you need it and they only run on the 1/2 points. That being said, it only takes about 5-10 minutes to get to the airport and be dropped off. Overall, between the value of the government rate I received and difference in cleanliness at other places, this hotel is where I will always go when I visit New Orleans and want to be near the airport. Way to go Holiday Inn Express!
19 August 2014
Rated 5.0 out of 5.0 by El Don Excelente Holiday Inn in St Rose Louisiana
Excelente lugar para descanso despues de Fuertes dias de trabajo.
Excelenet servicio personal.
Seria interesante si una vez que reciben una confirmacion Ustedes pudiesen contactar al cliente y ofrecerle un recojo del aeropuerto o lugar de llegada a st Rose
19 August 2014
Rated 3.0 out of 5.0 by AJD73 good..not very good..not poor.
Good bed, pillows, guest room, but breakfast should be better.
People friendly and effective check in and check out.
18 August 2014
Rated 5.0 out of 5.0 by yngforlif Great value and comfort
I took my teenagers to the New Orleans area for the first time and had an awesome experience. The location to the airport was the perfect distance and the Hotel was situated near connecting highways which made getting to the downtown area very easy. My suite had two comfortable queen beds and the room had 10-12 feet high ceilings which made for a very spacious feeling. This location has an attached BBQ Restaurant with awesome food. The area also had other smaller restaurants as well. The rooms were quiet and the Hotel presented a very classy impression. Incredible value and would highly recommend this Hotel and location.
15 August 2014
Rated 5.0 out of 5.0 by John17989 NOLA Airport
The experience was overall very satisfactory. I would stay there again when traveling in and out of MSY.
11 August 2014
Rated 2.0 out of 5.0 by mama of 2 Ok if you don't want a clean room and towels.
I would recommend this hotel only because it is close to the airport. It seems to be safe and secure. There is a good restaurant attached. BUT, good luck trying to get a clean room and clean towels or swimming towels. We were staying for 10 nights. We needed our linens changed at least once. We needed fresh towels occasionally. It was HARD to receive any housekeeping service. The general areas of the hotel are tidy but not super clean. I'm not sure if the pool was ever cleaned. The front desk staff is not very polite...more "business" like than friendly and helpful.
It will be a nice hotel if you want a place close to the airport. Our room was quiet. We did not ever hear any airplanes.
10 August 2014