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Rated 4.0 out of 5 by 222 reviewers.
Rated 5.0 out of 5.0 by Very helpful staff, good service, and excellent breakfast choices. Our stay was focused on a professional conference in a different facility, and the staff of this hotel provided several very helpful bits of information about local transportation, restaurants, and points of tourist interest during non-meeting times. They went out of their way on multiple occasions specifically for our comfort. 15 October 2014
Rated 5.0 out of 5.0 by Great Proximity to Alamo and Riverwalk We wanted to stay near the riverwalk, and found that we were able to walk to it from this hotel. All was as we expected, and I would stay there again. 14 October 2014
Rated 4.0 out of 5.0 by Walking Distance to Riverwalk and Clean Property While the walk to the Riverwalk is a little farther than if you were staying right on it, this property is only about a 5 minute walk to the River and about another 5 minutes to all of the restaurants. The property was convenient, clean and at a great price point for our stay the night before flying out of San Antonio after meetings south of the city. Customer service was good and the room were clean. It looks like an older property that has had some updates done, but overall, it is what you should expect from a Holiday Inn Express and I would stay again. 13 October 2014
Rated 5.0 out of 5.0 by Great hotel and staff We stayed at the hotel on a rather busy weekend as One Direction was in town. The staff and service were nice and friendly. One 2/3 mornings we had to either wait for a table or go up to our room and eat as there were not enough tables to people. I'm sure the seating is adequate most of the time however maybe when hotel this full putting a few more tables out might help ( if room allows). On Sunday of our stay we got back to our room at 4:00 and our room still had not been cleaned(again I think because it was the hotel was full) we told the staff not to worry about it when we saw them in the hall and asked just to exchange our towels. This was done promptly so all was well. We enjoyed our stay and would definitely consider staying here again. 07 October 2014
Rated 5.0 out of 5.0 by Great Service Arrived late at night for the next days' medical appointment tired fro the days' work and a 150 mile drive. when I arrived everything was in order. I gave the clerk my confirmation number and it was all set. I went to my room with a view, took a shower and had a very restful sleep in anticipation of my next says' ordeal. The service was great. The people were courteous and helpful and I had a good nights' sleep. THANKS! 06 October 2014
Rated 4.0 out of 5.0 by Cool building I love seeing old buildings re-purposed and this is an old prison re-done as a hotel. 06 October 2014
Rated 5.0 out of 5.0 by Buena experiencia! Muy comodo y limpio. El personal fue amable y eficiente. La ubicacion perfecta, cerca del River Walk, pero lejos del ruido del centro. 29 September 2014
Rated 3.0 out of 5.0 by Nice room/ odd employee choices Staff a bit ungroomed and scary. Room very nice, Air conditioning worked great. Fridge in room. No airconditioning in hallway or elevator, 25 September 2014
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