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Rated 4.1 out of 5 by 242 reviewers.
Rated 5.0 out of 5.0 by Staff It seems I always get great customer service from Jennifer and Johnny! Jennifer from check in to check out from directions to recommendation! Johnny from knowing what car I drive to extra towels and more! I just Love these GREAT EMPLOYEES, oh I forget his name but he is short in height but huge in heart and willingness to help! 19 December 2014
Rated 5.0 out of 5.0 by Great Option Front desk very helpful, clean hotel, very well located. 15 December 2014
Rated 5.0 out of 5.0 by Comfort in San Antonio There mainly just to lay my head following a celebration, I found the staff helpful and the room comfortable. Any "extras" required during my stay were provided immediately and with a smile. 11 December 2014
Rated 4.0 out of 5.0 by Good location walking distance from downtown attractions Good location walking distance from downtown attractions. Traveled on business and few blocks from river walk and the convention center. 09 December 2014
Rated 5.0 out of 5.0 by good location, nice hotel, no complaints The staff was excellent to deal with. The room was quiet, dark and comfortable. The breakfast and breakfast room were very nice. Very nice location for the convention center and River Walk. No complaints. 03 December 2014
Rated 4.0 out of 5.0 by Great service We stayed at this hotel because it is closer to river walk, we didn't know that they have Holiday Inn which is even infront of river walk. The staffs were very nice and helpful, free hot breakfast was good. The room is big enough. The only thing I have to complain was the smell of the room was like a mildew. 02 December 2014
Rated 5.0 out of 5.0 by Great staff We arrived early and Jennifer made us feel very welcome and put us in a beautiful mini suite. The location was excellent and we left our car parked for the full stay of 2 nights. Short walk to the Riverwalk and all the other downtown sites. Hope we can return next spring maybe during Fiesta. 30 November 2014
Rated 5.0 out of 5.0 by Great Location I enjoyed my stay at the Holiday inn express.. it is a great location for the Downtown SA area 26 November 2014
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