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Rated 3.9 out of 5 by 150 reviewers.
Rated 3.0 out of 5.0 by Do not get connected rooms The hotel is not as good as other holiday inn express I have stayed in. Do not get the connected room, you will be able to hear everything in the other room if you do. 13 October 2014
Rated 4.0 out of 5.0 by Good Choice for Location Better room and cleanliness than two other motels I have stayed in near Bandera Road and Loop 1604. I only downgrade value rating because I do not wish to tempt IHG-Holiday Inn into raising prices. Good Bar-B-Que restaurant, Sonic Burger, and VN Bistro next door. HIghly recommend the VN Bistro for delicious noodle bowl. Also Walgreens across the highway make this a convenient location for Helotes area. 12 October 2014
Rated 4.0 out of 5.0 by Breakfast and Auto Safety The hotel is a nice place to stay stay as I rated it good in most categories. The breakfast choices and freshness are poor!!. This is an area that needs to be addressed with better choices, improved food availability and service that meets the standards of the HIE. Actually, I stopped eating breakfast at the hotel. We stayed at the hotel for over one week and three trucks were stolen from the lots surrrounding the two adjacement hotels. Property crime is a significant problem. The hotel (and the hotel next door) need to provide greater auto safety to the guests. Also, from my knowledege, one truck was broken into and personnel items stolen. So be conscious of safety if you elect to stay at this hotel. 10 October 2014
Rated 5.0 out of 5.0 by Comfortable stay Staff was excellent and being a platinum member was give. Upgrade to king suite. Hotel was clean and parking was good. You must walk to the BBQ place next to hotel. Food is excellent and worth the trip. I will stay here again if in San Antonio on business. 07 October 2014
Rated 5.0 out of 5.0 by Excellent place to Relax Everything was just perfect. The atmosphere and just the freedom from stress. 01 October 2014
Rated 2.0 out of 5.0 by Descrepancies I have always liked Holiday Inn Express hotels and i have always stayed at this location many times but lately this hotel is going down hill. My last stay on 9-20-14 resulted as follows: NO towels to shower just small ones instead, NO comforters on the beds, I had to go and ask the front desk people about these issues. I also noticed that the mattress were in terrible shape, they need to be replaced ASAP, they are soggy NO more firmness in them. Also my prior stay the AC went out and that was in August 2014 during the summer heat. The lady bought me two rotating fans.What is going on, this was one of the BEST places to stay at one time.One more thing I always ask to stay in your hotel suites, i can only imagine what discrepancies the regular rooms have. Please work on these concerns don't let this awesome location be downgraded. thank you 24 September 2014
Rated 5.0 out of 5.0 by “Great Hotel” Had such a great experience, that we will come back again!!! The beds are very comfortable, the staff are very friendly and the (hot) breakfast buffet was excellent. Andrew expedited our check-in upon arrival and provided us with great places to dine and visit during our stay.... 23 September 2014
Rated 5.0 out of 5.0 by Clean, Courteous, Close Took our daughter and our precious grandchildren to Sea World San Antonio this past weekend. Booked rooms at a Holiday Inn Express close by. The location was ideal, the facility was clean, the staff delightful, and the rooms comfortable. There were also an abundance of dining opportunities near by and we enjoyed a new place called the Two Step, built on the grounds of an old homestead. When traveling to San Antonio and Sea World, I suggest you give them a try. 23 September 2014
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