Rated 4.0 out of 5 by 108
Rated 1.0 out of 5.0 by Tim111 Stay - Away!
Housekeeping was non-existent. Exhaust fan in bathroom didn't work. Was locked out of room several times over the course of two days due to faulty cardkey!
Overall, stay away! Go somewhere else.
25 July 2014
Rated 3.0 out of 5.0 by SId md Should have been a better experience
The hotel experience was one of getting beyond the hotel staffing missteps, for forgetting to clean my room, form open doors and leaving all of them open, to the limited breakfast chooses. Also the wet spot under the window
22 July 2014
Rated 4.0 out of 5.0 by irma94 Great location!
I stayed here with my family of 5 during our recent trip to Sea World. The location was great! It was a close drive on the highway and we had plenty of choices of restaurants nearby. Breakfast was great and every employee I encountered was friendly. The room was clean and comfortable. We had a slight hiccup with our room in the beginning but they quickly resolved the issue. I will stay here again. I highly recommend staying here.
20 July 2014
Rated 2.0 out of 5.0 by Sra . Saldaña Worst stay I've had at an Express
The front staff was inexperienced and it took 15 min to check in. It's normally a super fast process. The room had spots on the wall missing wall paper. And there were pink stains on the bedding. There was also brown spots on the restroom walls!
We went down for breakfast at 8:30 am and there was no pancakes. All out?? I have 3 small children and decided to splurge and go with the 2 room suite. So not worth it!
15 July 2014
Rated 5.0 out of 5.0 by JUANITOFELIZ EXCELENTE HOTEL
MUY BUENA ATENCION POR PARTE DEL PERSONAL DEL RESTAURANT
14 July 2014
Rated 5.0 out of 5.0 Clean room and comfortable bed
Hotel stay was nice. Room was very clean as usual for this chain. The only complaints were the dark window curtain wouldn't stay closed all the way and had some small holes in it. Maybe some were using pins to pin it closed. Also, the pool was cloudy which always makes me a bit grossed out.
13 July 2014
Rated 1.0 out of 5.0 by rita15 poor service
I was there for 3 nights and only got my room cleaned once I had to ask to get it cleaned and only got my beds done we asked for fresh coffee waited at least 10 to 15 min never got our coffee I will never go back!
07 July 2014
Rated 3.0 out of 5.0 Debbi needs a raise
Horrible front desk. The only saving quality we ran into was the breakfast staff. I'm sure others will give 5 stars but my experience was not good. As with all places, they have their ups and downs. You may or may not receive the same experience as me.
02 July 2014