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Rated 4.0 out of 5 by 68 reviewers.
Rated 5.0 out of 5.0 by Great place I was greeted very nicely and my stay was great. I will likely be at this hotel twice a month. I also stay at a HIE in Addison Texas near Dallas. Always a pleasant experience. Keep up the good work. 21 July 2014
Rated 5.0 out of 5.0 by Good nights sleep Good night sleep plus great breakfast and wonderful coffee. 16 July 2014
Rated 5.0 out of 5.0 by Excellent room space and great service Excellent room space!!! I loved it! I traveled with my husband and my infant twins (meaning we took 2 pack and play) and we still have room for walking and crawling!! I love that. The Fridge and microwave in the room were invaluable for me, it was easy to keep my babies bottles and heat the water when necessary. The breakfast area is a little bit to small for the number of guests using it, I will either recommend to extend the breakfast schedule so the guest can spread out in more time or expand the area. The furniture including the walls in the room were a little bit damaged. 10 July 2014
Rated 4.0 out of 5.0 by Comfortable room Friendly staff and a comfortable room. We enjoyed our stay, the comfortable bed and appreciated access to a variety of breakfast choices. It made a good start to the day. 06 July 2014
Rated 5.0 out of 5.0 by Nice hotel needs better pillows I liked everything about this hotel with the exception of the pillows. They were very uncomfortable. Front desk was great. The location of the facility was a little difficult to get too, if your arriving from 1604, the exit is just past the hotel requiring you to go down a ways and turn around on the access road. Overall a good experience. 27 June 2014
Rated 4.0 out of 5.0 by Food Offerings We were not pleased with the food offerings or the food wait staff. We requested hot water for hot tea and were told there is water in the container. We explained there was none and told again it was there. We physically showed them the water container was empty. It was refilled at that point but the container is so small it will not accommodate many people. Bathrooms are very small. 27 June 2014
Rated 5.0 out of 5.0 by Great Choice Great customer service. Clean updated room. Comfortable bed. Easily accessible amenities. 26 June 2014
Rated 1.0 out of 5.0 by Not interested in return business I initially booked my stay at this holiday inn express. I meant to book it at the holiday inn up the road. After booking at the holiday inn up the road I attempted to cancel this reservation and was told that was impossible because it was, "a special internet rate." It was the same rate quoted when I called the hotel directly. This is why I don't like to book off travel sites and the like. But there's no advantage to going directly through holiday inn now so I won't anymore. 24 June 2014
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