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Rated 4.6 out of 5 by 167 reviewers.
Rated 3.0 out of 5.0 by Service with an attitude While the room was what I expected, the treatment by the staff was like night and day. Check-in was great. A nice, young woman greeted me and got me checked in quickly and efficiently with a small bit of pleasent conversation. On the other hand, when I went to check out early the next morning, there was nobody at the front desk and I had to search for someone so I could get my receipt. Upon finding the young man in the kitchen area, he came to the desk with a bad attitude, as if I was an inconvenience to him. He took my room key and tossed it across the desk. He didn't speak or ask how my stay was. It seemed like I was bothering him. Very poor customer service on his part. 26 January 2015
Rated 1.0 out of 5.0 by Horrible Stay in San Clemente This stay was so horrible we had to have corporate move us to another hotel for the duration of our stay. 24 January 2015
Rated 5.0 out of 5.0 by Great Experience This was our first time staying at this hotel, but won't be the last. The location was good, the appearance (newly remodeled), and the room was comfortable. There was a little mix up on cancelling one of two rooms, which were non-refundable, but they refunded anyway. Much appreciated. I will definately be back. 12 January 2015
Rated 4.0 out of 5.0 by Nice hotel but exterior noise is an issue Our hotel stay was pretty good overall. I'll list the pros and cons: Pros: Nice location Clean rooms and bathrooms Friendly staff Cons: Noise from other rooms. Specifically, loud footsteps from the room above throughout the night and the sound of a headboard banging against the wall from the adjacent room next to ours. 31 December 2014
Rated 5.0 out of 5.0 by nice hotel....clean breakfast host smart housekeeping smart staff the bestttt 30 December 2014
Rated 5.0 out of 5.0 by Nice Stay Room was comfortable and the front desk staff (Guzi and Tesh) were professional, friendly, and very helpful. 30 December 2014
Rated 4.0 out of 5.0 Great Value in San Clemente We recently stayed for family trip, we were pleasantly surprised by the modernness of this hotel. we enjoyed our stay and will be back! 26 December 2014
Rated 5.0 out of 5.0 by Great Place to Rellzx Their breakfast and staff were very good. The atmosphere was relaxing and quite comfortable. My only concern was that while they accept pets, they do not provide a special place to walk them. We finally found a small flower bed and our dog used (fortunately - pets can be finicky about potty), but we felt uneasy having to use a flower bed. Maybe they will fix this problem in the future. Otherwise we had a great stay here, and it is close to the beach - a 3-minute drive to San Clemente City Beach. 24 December 2014
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