Rated 4.0 out of 5 by 72
Rated 3.0 out of 5.0 by Denise1326 Average hotel
While the hotel and rooms were quite clean, and the staff was very friendly and helpful, we were a bit disappointed with a few issues. There was no fridge or microwave in the room, you had to pay extra for these, and with the cost of the room each night, we feel it should have been included--at least the fridge. Also, we received vouchers for breakfast in the restaurant--for a family of 4 we got a $20 voucher for each morning, but breakfast in the restaurant was expensive and we ended up paying another $25-$30 out of pocket each day. It would have been cheaper to pay the cost of a fridge for each day and buy our own food. Lastly, we were on the side of the hotel where there was lots of traffic, so it was a bit noisy at night. And speaking of noise, the air conditioner from the room above us, was dripping all night onto the ledge outside our window. The next day we opened the window and put a towel on the ledge and that took care of it. Overall, you're average hotel, but I wish we had known ahead of time, what was not included.
24 July 2013
Rated 4.0 out of 5.0 by Kanaloa1 Room was extremely Hot when checking in
The location is pretty good but the fast food place next door at night had some less than desirable people hanging around. My biggest complaint when checking in was not having the room set at a comfortable temperature as many other places do. It was very muggy in the room and it took some time for the room temperature to come down to a desirable level. The facility was adequate and the staff recognized me as a Rewards Club Member and upgraded our room without my asking so that was nice.
22 July 2013
Rated 5.0 out of 5.0 by Marisa Great Service
I just want to let you guys know how GREAT Leah is. I encountered her several times in my two day stay at your hotel. Every time I saw her she was always smiling and would ask how we were doing. She was more than helpful in helping us navigate the area.
Working in guest service is definitely a difficult job; but Leah is absolutely amazing. You guys have a wonderful employee.
Thank you so much.
12 July 2013
Rated 5.0 out of 5.0 by Charger112 Awesome Week
This is one of the best Holiday Inn's my wife and I have stayed in. We enjoyed every minute in the hotel. Our suite was well designed and furnished. The staff was courteous and friendly. The food was great and reasonably priced. We will definitely stay here again.
10 July 2013
Rated 4.0 out of 5.0 by CredoMom Affordable Group Pricing
We recently stayed at HIMV for a lacrosse tournament and found the pricing to be very affordable and the accomodations comfortable. The manager Janina was very hospitable and made sure that my children and I were going to be happy with our stay. I signed up for the IHG Rewards and the in room fridge I needed was provided FREE OF CHARGE. Awesome! Parking, wi-fi and breakfast for us were also included in the low rate. Thank you!
05 July 2013
Rated 4.0 out of 5.0 by Liora poor customer service
we were part of Lacrosse group that came for a tournamnet. upon booking the room i was told that breakfast and free parking are included in the group deal.
When we wanted to get our free breakfast, we were told that we were not eligible to get a free breakfast, as the group code was not correct. I tried expaling the front desk supervisor that my daughter has 3 games that morning, and she has to eat breakfast on time. The supervisor was not nice, kept insisting that she cannot offer breakfast. it was a humiliating experience to stand there like beggers, as all other group members were having their free breakfast and driving their kids to the field on time. we asked to speak with the manager - her name was on the wall - V.K. at first I was told she will be there at 8am. then she was late. then they said she is out of town.
obviously the supervisor was lying. HORRIBLE EXPERIENCE!!
I WILL NOT RECCOMEND THIS HOTEL TO ANYONE!!
05 July 2013
Rated 4.0 out of 5.0 by girlie04 quiet place
it would have been better if there's fridge and microwave for the little ones who wants to heat up snack and store milk formula.
05 July 2013
Rated 2.0 out of 5.0 by Katrink Noisy, youth gone wild....not good after a long, all day drive
We travel to San Diego fairly frequently and booked our stay based on reviews. Turns out the hotel was rented out to youth teams that were noisy, running up and down the halls having pillow fights. The hotel staff had to come and supervise the hallways. I felt sorry for them. We had a suite on the 2nd floor overlooking the pool and next to the stairway leading to the pool and gym area. But after dinner the pool area was overflowing, kids were running up and down the stairwell and the guests above were stomping around. We waited until 9:00 pm....but the noise was even worse! We were then offered a room on the third floor on the opposite the pool area. So we packed up and moved. It was on this floor we encountered the hallway pillow fight as we hauled our luggage to our new room. The staff were very gracious and accommodating so I'm guessing this behavior was not a regular occurrence. We were offered a comp breakfast....but unfortunately the service was so slow that we got finally requested just some coffee to go.
We do not plan to stay at this hotel again....However, it is a convenient location and reasonably priced. Just bring earplugs!
21 June 2013
Rated 5.0 out of 5.0 by Rmh3117 Great stay! Very comfy!
The hotel was great. The room smelled slightly like it used to be a smoker room but other then that it was great. The beds were soft and comfy, the shower and head was fantastic, and the staff was smiling and helpful. We'd stay again!
31 May 2013
Rated 5.0 out of 5.0 by Toni50 Everything perfect
Always met with a smile...comfortable and clean rooms and surroundings!
17 May 2013
Rated 4.0 out of 5.0 by gailmarie123 Quiet Room on Side of Hotel Opposite Freeway
Other reviewers cited the problem with freeway noise, but if you ask for a room facing away from the freeway, you won't hear a thing,
The room was nothing exceptional, but it was very clean and perfectly comfortable. The bed was a little on the firm side, but I still slept well. Customers are given a choice of softer or firmer pillows. I'd be willing to stay there again if the price were right.
03 May 2013
Rated 5.0 out of 5.0 by Jaammeeeesss Excellent service
It was a fun friendly stuff that check me in during my stay. My room had a beautiful deco with a equally nice king bed. I woke up well rested the next morning, and that's very important to me because I'm traveling for business.
02 May 2013
Rated 5.0 out of 5.0 by MikeArSr Great Experience
Enjoyed every aspect of my stay at the Holiday Inn Express at Mission Valley Stadium, San Diego. Room, food and service was great. One issue was there was only two luggage carriers that were never available.
15 April 2013
Rated 5.0 out of 5.0 by Staid An unusally friendly hotel
My room 309 was spacious and comfortable, and the wi-fi worked well. I especially appreciated the location of the Holiday Inn next to an Arco station that has the cheapest gas in the region. I appreciated the friendly staff and the make-your-own omelet at the egg station. I didn't like the other guests that were staying in the room across from mine, but the hotel is a winner.
16 March 2013
Rated 4.0 out of 5.0 by SDBusinessGal Outstanding Customer Service by Desk!
The woman at the front desk during my stay was FANTASTIC! She helped with all my needs and when I had forgotten my phone charger offered me her personal charger for the evening! She made my experience!
27 February 2013
Rated 5.0 out of 5.0 by NickName54 Attending a Football Game
We were able to walk the two miles to the football stadium from the hotel. The walk would not be for everyone since there were no sidewalks part of the way.
27 January 2013
Rated 4.0 out of 5.0 by FrequentTraveler22 Nice Stay`
This is a nicely kept Holiday Inn. The staff it this location is very friendly and curtious. I have stayed here several times and the staff is the one item that stands out. The rooms are basic Holiday Inn rooms and are clean. I would recomend this location for the value and closeness to the stadium.
25 January 2013
Rated 5.0 out of 5.0 by Joyce5 Comfortable room and spacious
It is located in a nice area. Easy access to all San Diego sites and venues. The staff are very friendly and accommodating.
18 January 2013
Rated 4.0 out of 5.0 by julian001 Front Desk
Hats-off to the ladies at the front desk; they truly made my experience worthwhile. It is because of them that I keep returning to this property.
Amenities-wise the hotel could be a lot better.
17 January 2013
Rated 5.0 out of 5.0 by tlf1028 Excellent Accomodations
Hotel is up-to-date, staff extremely friendly and helpful. Room is nice and the bed is very comfortable. Small minor issues that I have encountered have been taken care of immediately. Hotel is very conveniently located as well - easy access to the highways.
I highly recommend this location.
09 January 2013
Rated 1.0 out of 5.0 by BENNY1 WORST EVER
WE HAVE BEEN STAYING AT THIS HOTEL FOR 20+ YEARS AND THIS WAS THE WORST EVER. WE HAD TO TRAVEL 12 HOURS. WE ARRIVED AT THE HOTEL 1 HOUR PRIOR TO CHECK IN AND WERE TOLD THAT NO ROOMS WERE CLEAN YET SO WE ASKED IF WE COULD WAIT IN THE LOBBY AND BE NOTIFIED AS SOON AS ONE BECAME AVALIABLE. WE WATCHED 4 SEPARATE PARTIES CHECK IN ONLY 15 MIN. LATER WHILE WE HAD TO WAIT AN HOUR. THE FRONT DESK PERSON WAS RUDE.
EVERY MORNING WE WERE WITHOUT HOT WATER, WE HAD TO CALL THE FRONT DESK AND WERE TOLD THAT THEY WOULD HAVE THE MAINTENANCE MAN DRAIN THE COLD WATER OUT OF THE PIPES THIS WENT ON FOR THE ENTIRE 5 DAYS.
THE HEATER IN OUR ROOM WAS VERY NOISEY, FAUCETS LEAK AS WELL AS THE SHOWER.
08 January 2013
Rated 5.0 out of 5.0 by BurgerFace Exceptional New Year's Weekend!
We visited our kids in San Diego, stayed at the Holiday Inn Mission Valley, just off of Aero Drive at I15. The staff was friendly & helpful throughout our 3 day stay. The hotel is clean, and housekeeping was excellent. The room was quiet, and the bed was very comfortable. The location is convenient to everything. What more could you ask for?
06 January 2013
Rated 3.0 out of 5.0 by DrBill1 Must Request Hot Water
The hotel is ideally located for my purposes. I have stayed several times before, but never have I needed to request that the hot water be turned on in my room. Guests should be told PRIOR to booking that they must request hot water to take a shower.
02 January 2013
Rated 2.0 out of 5.0 by andy02 stay away from this place
i stayed at this hotel for 2 nights. the cleanliness and the look of the room was good. the main con was the heating unit. at random times it would make a lot of noise which would wake us up from out sleep multiple times at night. seems to me that it was a really old unit. it was supposed to be a relaxing weekend for me, but if you can't sleep, its not a relaxing weekend. i would def stay away from this place.
02 January 2013
Rated 5.0 out of 5.0 by Funnyguy Good Staff and Good Facility
Overall, had a good stay.Staff are attentive and want to make your stay comfortable. The facility is modern and in good repair. I enjoyed my stay and would recommend this hotel to anyone.
25 December 2012
Rated 4.0 out of 5.0 by PApilot Great staff and great value
Very much enjoyed our stay beginning with the the enthusiasm of our welcome by three very accommodating and friendly young ladies and continuing through the restaurant service and our final checkout. Very pleased with the experience.
09 December 2012
Rated 4.0 out of 5.0 by hernandez9 game day
not a bad place to stay. its near the hwy. stadium is just down the road and as is the mall.
28 November 2012
Rated 2.0 out of 5.0 by JRod1967 Old property
The lavatory was dirty somebody shaved there and it was not cleaned the bathroom fixtures look old.
24 November 2012
Rated 1.0 out of 5.0 by DiverDan Service was lacking in follow up and follow through.
My remote control for the room was not working, I called the front desk to have them replace it. 45 minutes later, I had to call again to see what was taking place as it had not been replaced and they said that one was coming right up. Apparently they failed to write down my room number correctly.
Next morning at breakfast, the stff was not busy and it took 10 min just to get coffee and another 5 min to take my order. After I was there for over 40 min, the breakfast order had not arrived and they checked with me to see if I had ordered anything. I told them yes, and it was over 30 min ago at the time and I had spent a total of 40 minutes there. I had to get to work, so I left. I was not the only individual that was there having issues with the staff as it took a lady who sit down next to me, 15 min just to get coffee and order. I believe she left too.
19 November 2012
Rated 3.0 out of 5.0 by Kenzy Ok place
The toilets were not excellent, it was hard to flush the toilet
04 November 2012