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Rated 4.2 out of 5 by 94 reviewers.
Rated 2.0 out of 5.0 by Avoid rooms by the freeway Rooms on the freeway side (to the left if you're standing in the lobby facing the breakfast area) are very loud. I'd avoid them. Exercise room is adequate, but thermostat didn't seem to be working well. Equipment was only so-so. Location is odd. Close to the freeway, but in a business park with not much in the way of food or shopping near by. But very convenient for crossing the border into Mexico. 08 December 2014
Rated 5.0 out of 5.0 by Work Very convenient location for business purposes.I enjoy the breakfast in the great room in the mornings. 01 December 2014
Rated 4.0 out of 5.0 by Otay Mesa Review Room was fine, personnel were fine, foul smell throughout hotel, lobby, hallways. Overall decent hotel. 01 December 2014
Rated 5.0 out of 5.0 by almuadas comodas y suabesitas y exelente cama y excelente alumbramiento almuadas comodas y suabesitas y excelente cama y excelente alumbramiento 19 November 2014
Rated 4.0 out of 5.0 by Comfortable but a little tired looking The hall carpeting especially by the elevator was looking a bit worn and dirty. The fitness room could use a few weight training pieces of equipment versus only cardio. I thought the front desk and food service personnel were very friendly and performed well. The view to the back trucking warehouse area is not beautiful and can be loud with the window open for fresh air. 07 November 2014
Rated 1.0 out of 5.0 by Needs a lot of attention We were looking forward to staying in this conveniently situated HIE. Our first stay was about 3 years ago and we were impressed with the cleaniliness and friendliness of the staff. We were very disappointed with the condition of this HIE upon check in today. The carpets are very dirty. Our first room had a strong odor of cigarette smoke, so we switched to another room. The room assigned is not up to standards of HIE. Smells of dust and seems like it has not been dusted in some time. We were expecting the same quality of 3 years ago, we instead have a neglected HIE with lots of work to be done to get back to it's original status. I am looking to switch my preference to another hotel loyalty program as this was way too difficult a stay. 03 November 2014
Rated 3.0 out of 5.0 by above average Reasonably priced for the quality in the area. Clean, quite, breakfast was better than expected. Would stay again if in the area. 03 November 2014
Rated 3.0 out of 5.0 by hotel on the border the best thing about this hotel is location. You can walk across the Otay border. Most people that stay here are going into Tijuana. It is a no frills hotel. The first floor can be noisy so get an upper floor. The breakfast is pretty good with many selections. 02 November 2014
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