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Rated 4.1 out of 5 by 120 reviewers.
Rated 3.0 out of 5.0 by pillows are nice I like the free breakfast very convenient, Too bad the Elephant Bar/ Restaurant went out of business it's just next to the Hotel 14 August 2014
Rated 4.0 out of 5.0 by Out of the way, but not inconveniently so We stayed here both at the beginning and at the end of our two week vacation to California, for five nights total. The staff was friendly and went out of their way to help accommodate us. I thought breakfast was about average for a HIE, but my son loved the pancake machine, and my daughter loved the cinnamon rolls. Hotels in San Diego, at least for anything decent, were quite expensive, but this property was a good value. It was a bit of a drive to the city and its attractions, but not so far out of the way as to be inconvenient. Overall, a great stay. 13 August 2014
Rated 5.0 out of 5.0 by Very Nice Service and accomadations We were at you hotel for family and business reasons. It was very nice, we stayed four nights and the staff was especially friendly, they recognized you as a guest in the hotel. Need to work a little more on the food quality or maybe that is just the way it is. Too much preserved food. Your staff tried real hard and that is a good thing. 13 August 2014
Rated 5.0 out of 5.0 by Business Trip Everything was excellent, ammenities, food, room, easy check in/out. 08 August 2014
Rated 5.0 out of 5.0 by Great place We were staying for LEGOLAND (one day) and midway (second day)museum and the rooms had anything we need. Great value, clean. Quiet. Nice staff. I will come back 08 August 2014
Rated 5.0 out of 5.0 by staff was great Good breakfast and staff was great. Parking was little hectic. Liked that they had a guard walking around. 03 August 2014
Rated 5.0 out of 5.0 by Wonderful staff My daughters and I took our first real vacation in years. This hotel was our home away from home for 5 nights. We loved it! Clean and comfortable. The staff was wonderful. I stay in Holiday Inns and HI Expresses all over California for business. It was a real pleasure to stay at this one in Rancho Bernardo. Even though we had to go to downtown this property was close enough to where we were visiting and far enough away to be quiet and peaceful. Give the staff a GOLD star! 01 August 2014
Rated 4.0 out of 5.0 by Great Room, Poor Internet Very convenient location and the room was very nicely furnished and very clean. The slow internet service and tight and narrow parking lot detracted somewhat from the quality of the stay. (I found out as I was checking out that the parking lot next door is available to guests.) An attentive and helpful security guard walks the parking area at night. Some reviews mention the Elephant Room restaurant next door, but it has closed. Being so close to the I-15 freeway is a plus. 29 July 2014
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