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Rated 4.2 out of 5 by 212 reviewers.
Rated 2.0 out of 5.0 by Holiday Inn San Diego Downtown The staff was outstanding, especially manager Budd and assistant Ms. Rene. The breakfast offering was also excellent. Improvements needed: older hotel, terribly small bathroom. Too pricey for this Holiday Inn, but I understand renovations are expected. 10 July 2014
Rated 5.0 out of 5.0 by a banging 4th of july we decided to go to san diego for weekend. upon arrival we were greeted a warm welcome. jayson was alert efficient and a very good host/checkin. he found us places to eat gave us a great room and informed us of shuttle service which helped due to the fact of my wifes handicap. shuttle to the beach was less than 5 min for fireworks. what a great night. in the morning before eating comp breakfast renee had to verify. what a host!! she recommended the shuttle to sd zoo where we had a blast! EXCELENT STAFF 09 July 2014
Rated 4.0 out of 5.0 by Holiday Inn Express San Diego Downtown Generally nice hotel. The pool is very small and there was no hot tub. The room was clean, but was outdated. Bathroom was clean, but very small. 09 July 2014
Rated 3.0 out of 5.0 by Less Quality than expected This has been the lowest quality of all Holiday Inn where we have stayed. The hotel looks old and dirty. In our view, the room carpet requires change. We found it expensive to the quality we perceived. On the other hand, the service staff was warm, caring and gentile. Thank you! 07 July 2014
Rated 4.0 out of 5.0 by 2nd stay Very convenient for me. Leisure visit-family. Love the towel and pillow quality. And the complimentary happy hour-unique and so hospitable! 05 July 2014
Rated 4.0 out of 5.0 by Freindly and great breakfast Over all good expereince. The staff was great and the rooms very confortable. Was able to walk around the area and see the water front. Two things need to work on was update the decore little (kind of old look) and no free parking. Had to pay for parking. 30 June 2014
Rated 4.0 out of 5.0 by comfortable bed clean rooms Clean rooms with comfortable bed. Bathroom a little small but everything else was good. 29 June 2014
Rated 4.0 out of 5.0 by Buena ubicación para paseos pedestres Un buen lugar para comenzar a recorrer y conocer la ciudad, en pleno centro de San Diego. 27 June 2014
Rated 1.0 out of 5.0 by Room in poor repair and to pricey for the condition Please see previous comments regarding the condition of the room. 25 June 2014
Rated 3.0 out of 5.0 by Hot Room AC was off when I got in my room. Took 12 hours to get to comfortable temp. Fan kept cutting off at night when the compressor did. This woke me up several times. Other than AC issues, everything was good. 24 June 2014
Rated 5.0 out of 5.0 by 3 day stay A really nice hotel, and probably the best HI Express I have stayed at. Breakfast is the usual, but the rest of the hotel and the staff were great. Close enough to walk to the main bars and restaurants as well as the waterfront. The free shuttle on offer to the airport is a bonus. 20 June 2014
Rated 5.0 out of 5.0 Location, location, location You can walk to the harbor, seaside village, gas lamp district and little Italy. The shuttle will take you to areas outside walking distance. The staff helped me with charging my phone, splitting my bill, locating a store in close proximity to the hotel just to name a few. They were all very friendly. 18 June 2014
Rated 5.0 out of 5.0 by Conveniente ubicación y accesabilidad Me gustan estos hoteles porque es grato tener un lugar seguro para estar cuando viajas. 18 June 2014
Rated 5.0 out of 5.0 by Friendly staff, unexpected happy hour. Overall a great stay. Staff was awesome, remembered me by name after seeing me one time. The happy hour was an unexpected surprise. The breakfast was the standard HIE, the staff did a wonderful job keeping everything full. 17 June 2014
Rated 4.0 out of 5.0 房间隔音质量有待提高 隔音不好,而且空调噪音较大,导致夜间噪音大。有时有莫名的 外部声响。房间的私密性也需要进一步改善。......... 13 June 2014
Rated 5.0 out of 5.0 by Comfort and service Perfect location. Near amenities, yet very quite location. Attentive staff and very professional. 13 June 2014
Rated 4.0 out of 5.0 by Stay in downtown S D I stayed in down town San Diego holiday inn the location is good the staff are friendly but room toilite is very small 13 June 2014
Rated 4.0 out of 5.0 by Great staff I would have liked to have bill in hand at checkout instead of waiting for an online copy. I still don't know if my corporate discount was applied. Also, I did not like paying for parking at the hotel parking lot. 12 June 2014
Rated 4.0 out of 5.0 by Comfortable bed and excellent staff. The front desk staff does a very efficient job to make sure that you have an excellent memorable stay. Tamika and Jason go out of their way to accommodate you in any way that they can. I can't forget Alex who drives the shuttle, and was very helpful with information on recommending what area attractions to see. The breakfast has an excellent selection. My only complaint was that the restaurant on their website has closed. 11 June 2014
Rated 5.0 out of 5.0 by San Diego Su ubicación en la ciudad y su café por la mañana son de lo mejor 10 June 2014
Rated 5.0 out of 5.0 by Best Vacation Ever The Staff was amazing to my Husband and I on our Anniversary. Our room was up graded and they had the best breakfast . The Shuttle service was very good and took us to and from the Airport and the Zoo and Harbor. We would stay again on our next visit to San Diego Down Town location. 10 June 2014
Rated 4.0 out of 5.0 by Increible cama y almohadas Hotel muy viejo, calidad en la atención, excelente ! 04 June 2014
Rated 4.0 out of 5.0 by Great Breakfast Away from the water but good hotel with wonderful free breakfast. 04 June 2014
Rated 4.0 out of 5.0 by Comfortable room with good downtown location Enjoyed my stay at this hotel as a clean, efficient place to stay close to downtown amenities and highway/trams. Staff were pleasant and friendly. 03 June 2014
Rated 4.0 out of 5.0 by GOOD VIEW WE HAD GOOD VALUE FOR MONEY AT STAY ROOM IS REASONABLE STAFF WAS GOOD 03 June 2014
Rated 3.0 out of 5.0 by It was ok... Hotel was HOT inside is was cooler outside than inside. The hotel had doors open and fans running behind the front desk. Front desk employee was either to over heated from the heat or something cause he was not friendly at all. Other guest were walking in the lobby commenting about how hot it was in the hotel lobby and hallways. However our room was very cool when you turn on the air conditioning. I WAS CHARGED $48.00 MORE A NIGHT THAN WHAT MY CONFIRMATION AND RESERVATION HAS ON IT. The parking garage is extremely small for SUV's the front desk told me to park on level 3 or 4. Trying to drive thru that parking structure in a SUV I had to make 3 point turns just to make it up the ramp to the next floor. When we checked out to leave the guard in the parking booth asks " what floor were you parked on I told her 4th, the hotel and your signs say hotel parking on 3 or 4 she replies with we normally have cars your size park on level 1 because up there its really small for cars like yours" 22 May 2014
Rated 3.0 out of 5.0 by Average Experience The mini refrigerator was not working and the paid parking space was difficult for medium to large vehicles. 20 May 2014
Rated 5.0 out of 5.0 by Great place to stay in SD I really enjoyed staying here. The staff was very nice and helpful. The location is convenient to restaurants, the harbor and airport. Look forward to staying again. 13 May 2014
Rated 3.0 out of 5.0 by Nice room and loved the welcome basket Although the website stated there was an on site restaurant - there was not! I asked at the front desk and it was permanently closed. This was a big factor in makng the reservation at this location since I knew I would not have a car. I was told by a friend that lives in San Diego not to walk around this area after dusk. So we had food delivered to our room from a local pizza place. This hotel did not have a hot tub which was also disappointing for me. The room was really nice and we had a balcony with an ok view but the bathroom was the smallest bathroom I have ever seen. The room was clean and the beds and pillows were delightful. We got there before 3 and there was no rooms available for an early check in. They did hold our bags for us and said they would call when the room was ready but they never did. We got back to the hotel a little after 3 and got in our room. 12 April 2014
Rated 5.0 out of 5.0 by Convenient for air & cruise Eight members of our family stayed 1 to 3 nights at this hotel on both ends of a fly-in-and-cruise vacation over Spring Break. The shuttle service to and from both the airport and cruise terminal were excellent. One of the nights we enjoyed the late afternoon complimentary bar service in the lobby. We can recommend this hotel to others! 04 April 2014
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